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Occidental at Xcaret Destination - All Inclusive

4.0 star property
Stylish property on the shore with 7 outdoor swimming pools

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
Exterior
Interior entrance
Poolside bar
Sports facility
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

8.2 out of 10
Guests loved the amenities.
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • On private beach
    On private beach
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
The price is ₹15,739
₹19,185 total
includes taxes & fees
1 Oct - 2 Oct

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 3 of 11 rooms

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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1 Oct - 2 Oct
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About the area

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk
  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 9 min drive
  • Playacar Golf Club - 13 min drive
  • Playa del Carmen Main Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, a corner/local shop and a shopping centre on-site. With a private beach, beach massages and snorkelling, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a body scrub, aromatherapy or a facial. Be sure to enjoy a meal at any of the 11 on-site restaurants, which feature seafood and more. Enjoy the gym, as well as activities, such as volleyball and archery. Stay connected with free WiFi in public areas, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • 2 outdoor tennis courts, babysitting (surcharge) and concierge services
  • Multilingual staff, wedding services and a reception hall
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 765 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch LED TVs with cable channels
  • Wardrobes/cupboards, balconies and free infant beds

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 11 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • D Oriental
  • El Pescador
  • La Hacienda
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping centre
  • Snorkelling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.64 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on 1 Oct 2024 start from ₹15,739.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self-parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include mini golf, tennis, volleyball and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1816 out of 3674 reviews" "
Rating 8 - Good. 851 out of 3674 reviews" "
Rating 6 - Okay. 501 out of 3674 reviews" "
Rating 4 - Poor. 271 out of 3674 reviews" "
Rating 2 - Terrible. 235 out of 3674 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jasdeep Singh

Stayed 5 nights in Aug 2024

4/10 Poor

Killian

Travelled with partner
Disliked: Staff & service, amenities
This property is just okay. I think for the price you can get much better elsewhere. The food isn’t good, there’s limited options. Our room wasn’t cleaned every day and each time the pillow cases were changed they were still dirty with blood or something else. The service also wasn’t the best unless you pay for the royal level. Additionally, booking through Expedia gets you put in the back of the hotel separate from everyone else. There are also limited or no activities
Stayed 4 nights in Sep 2024

10/10 Excellent

Josue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Sep 2024

6/10 Okay

moises

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Property is gorgeous is one of the most beautiful hotel I have visited, some areas are in need of up keeping, the food is horrible, we had reservations for all top restaurants, after finning at “La Hacienda and “El Steakhouse” we gave up and decided to eat at the buffet, for a hotel of the caliber this is not acceptable.
Stayed 5 nights in Sep 2024

8/10 Good

Doriagne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort has its pros and cons. For the pros: the property is beautiful! The views are amazing, the beach is crystal clear. Their activities like Zumba by the beach is entertaining. The staffing in the bars and restaurants are super friendly. My man Hugo makes a mean omelet every morning! It’s a 5min walk to the Xcaret park and you can go in and out of the park as much as you want. Now for the cons … unfortunately our first impression of the resort was not that good giving the staff that greets you up front are not the nicest. The check in was confusing they didn’t explain where anything was or what kind of amenities we could use with the package we booked ( we kinda had to figure it out through trail and error and a lot of walking). Also the food was very disappointing, I wish Pacos Tacos would open all day cause that was the only good food we could find. We had two restaurant reservations, the oriental one and Mexican one. The oriental restaurant was horrible but la hacienda was wonderful. All in all, the resort needs work but has a lot of good features, and we had a great time.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer Nicole Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Leticia

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Becky

Stayed 7 nights in Aug 2024

8/10 Good

Steven Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like cockroaches in our room every day. Overall good but food made us sick
Stayed 6 nights in Sep 2024

10/10 Excellent

Marielle

Travelled with family
Liked: Cleanliness, staff & service, amenities
How the property incorporated the buildings with the environment with the trees, animals, natural treasure and beach.
Stayed 5 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, but I think they can do better on the buffet, years ago they had mor selections on the buffet !
Stayed 6 nights in Sep 2024

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent Back ground music needs to be more variable More mexicana but not so much of the same singer
Stayed 9 nights in Sep 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort with beautiful nature.
Stayed 7 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very pretty. I very much enjoyed listening to Marlon- lobby piano artist, He was Fantastic and made all efforts to please guest song requests. I would like to name a few hotel workers who provided excellent customer service; Camila, Oriana- guest services, Miguel- Buffett, Moses- Transportation around property, and Patricia- Spa. Overall I had a nice experience!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jonnatan

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the resort, the views and the beach were awesome. Entire staff was excellent. The animals in the resort make the experience way better.
Stayed 7 nights in Sep 2024

6/10 Okay

Gabriela

Travelled with family
Disliked: Staff & service, property conditions & facilities
The rooms needs maintenance. Also, staff was not welcoming specifically the waiters were terrible. Seems to me they dont get paid good or they are over worked, is obvious they are not happy working there.
Stayed 7 nights in Sep 2024

4/10 Poor

Esther

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made reservation for deluxe room king size on Expedia. After Expedia ran card, confirmation stated room was a double bed/king. Called property and mentioned making reservation for king size bed and that I needed to ensure we would have a king bed. They assured me a note was being made on file for my request for a king. At a later date, I called for info about transportation from/to airport, and they confirmed once again that they showed room reserved was a deluxe plus xcaret unlimited with king bed. At arrival, I was given a double bed room and told that they did not have king. If they did the next day, they could move us. Still did not happen. For a couple traveling for celebration, I would have selected a different hotel had I known that they would not provide the room reserved and paid for on Expedia. We spent a very uncomfortable night trying to fit in the bed. Finally were moved the next night, but the included bottle of wine and a basket in the 'deluxe' package was never delivered to the room. Food: For an all inclusive hotel food was not good at all; I eat better at home. Only restaurants with a better quality and choice were specialty ones requiring advance reservations. Also, for a 7day stay, one is allotted 4 reservations per person, so the other 3 days we ate very poorly and to make it worse got sick to our stomach.
Stayed 7 nights in Sep 2024

8/10 Good

victor

Travelled with group
Liked: Amenities, property conditions & facilities
I don’t recommend it
Stayed 3 nights in Sep 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was hard
Stayed 4 nights in Sep 2024

10/10 Excellent

Susan Del Rosario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we came in a group of 19pax, we specifically requested to stay in the same building/hotel room but we end up in 3 different building. However, at the end we were transferred since p our A/C is not working but we need to come back and forth to the lobby hotel.Also when we were transferred, we got a de luxe room instead of the suite. Overall , were happy thou
Stayed 6 nights in Sep 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall 8/10 Resort was beautiful, but food/ buffet was very plain and everyday pretty much was the same thing…
Stayed 7 nights in Sep 2024

4/10 Poor

Ritchie

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Ruben Galicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to relax and enjoy vacation time!! Great for grow up!! Not much for children! Thx
Stayed 4 nights in Aug 2024

10/10 Excellent

Oleg

Stayed 6 nights in Aug 2024

10/10 Excellent

Gloria Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got assign a concierge (Valeria) she took care of us. Every detail. We were able to make reservations for us and find out a solution for every request.
Stayed 14 nights in Sep 2024