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"Always love this hotel when visiting Berkeley!"

"It was a good stay. However, the bar didn’t open until 4 PM on Saturday and the service was a bit slow. We needed linens for the pull out bed and was delivered the wrong items. We had to call down to the front desk an embarrassing amount of times. We never want to be annoying but the items simply weren’t coming. We had to stay up for an hour and half awaiting sheets since the pull out mattress didn’t have linens. "

"Amazing property "

"I am very disappointed with my recent stay. We arrived to find our room was not ready at the promised time, which was already an inconvenience. Once we were finally able to check in, the condition of the room was unacceptable: the air conditioning was non-functional, the sliding door lock was misaligned and did not secure properly, and the bathroom was poorly cleaned with visible mold. To add to the frustration, the level of service was lacking; when we checked in, the front desk was actively handing out cookies to other guests but neglected to offer us the same, which felt dismissive after the delay we had already experienced. I expected a much higher standard of service and maintenance from a DoubleTree."

"Clean room"

"The property was beautiful and the rooms seem to have been upgraded. Pleasantly surprised that there was a microwave in addition to the minifridge. Ate at Pivot and the portions were large enough that we had leftovers for the next day. This is our new favorite property when we visit the Tri-Valley."

"Very strange check-in encounter. After confirming I booked/paid for a two bed room with a pool I was given the option to wait for my room or choose a room ready now but without the view. I told them I’d wait. An older Indian gentlemen’s came over and told me they don’t have anymore rooms with a pool view or rooms with 2 beds. Confused I told him I felt I should get what I paid for. Silence. The. He told me he had “upgraded” me. “For the kids though. If it was for you I would give you ZERO.” As he makes an O with his hand. I thanked him. Our room was not an upgrade and looked at a tree and the die of the building. My 9 yo made a comment that “that man was really mean. Why did he call you a loser?” Interrupte"

"Check in and check out super easy! Liked that I was able to do a check in online and able to add a late check out. Super convenient."

"Pool is okay, laundry okay too, but the beds not comfortable "