2/10 Terrible
Kippi, Palm Desert
Travelled with partner
23 Jun 2024
Liked: Staff & service
Disliked: Property conditions & facilities
I think all the extra resort fees in fine print along with insanely loud pool music to 10pm every night ruined this place for me. The first time we stayed a few years ago the property looked great and everything was clean and well done. Was told by Expedia we got a bottle of wine upon arrival. Nope. Chairs outside our fireside room were dirty and well used. The room did not have the record player any more and the bench at the end of the bed was about to fall apart as well as the leather headboard pillow strap broke and wouldn’t stay up. What it did have was a few mosquitos that wouldn’t leave me alone. The pool lounges are so dirty it’s gross. People literally making out on them too and one couple definitely needed to leave. No one said a thing and kids were splashing in the pool with this view. Pool Lounges are reserved the day prior and you get what you get. Some people like more shade than others and well too bad here you go. The food at Lyle bar is actually good and the drinks in cans are lukewarm. Ice drinks arrive mostly melted because they sat on the bar waiting to be delivered.
It’s a party hotel and the charm is gone. We won’t be back.
Kippi
Stayed 4 nights in Jun 2024