Disney Hotel Cheyenne provides a charming retreat with on-site shopping and a lovely garden. Travelers can dine at the Chuck Wagon Café, use dry cleaning services, and connect via in-room WiFi. The staff receives consistently positive reviews for their helpfulness.
Located close to Disneyland® Paris and Golf Disneyland® Paris, Disney Hotel Cheyenne provides a terrace, shopping on-site and a garden. The on-site restaurant, Chuck Wagon Café, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
Buffet breakfast (surcharge), a free local area shuttle and early theme park entry
Theme park character encounters, self-parking (surcharge) and express check-out
Babysitting (surcharge), a 24-hour front desk and tour/ticket information
Guest reviews give top marks for the helpful staff
Room features
All 1000 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
Bathrooms with shower/bath combinations and free toiletries
TVs with premium channels
Free infant beds, ceiling fans and daily housekeeping
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale on-site.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 20 for children
Airport shuttle fee: EUR 23 per person (one-way)
Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Disney Hotel Cheyenne pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Disney Hotel Cheyenne?
Self-parking is available for a fee.
What time is check-in at Disney Hotel Cheyenne?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Disney Hotel Cheyenne?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Does Disney Hotel Cheyenne provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 10 AM-6 PM at scheduled times. A fee of EUR 23 per person applies.
Where is Disney Hotel Cheyenne located?
Situated on the riverwalk, this hotel is within 1 mi (2 km) of Disney Village and Disneyland® Paris. Val d'Europe and SEA LIFE Val d'Europe are also within 2 mi (3 km). Marne la Vallée-Chessy RER Station is 15 minutes by foot and Marne la Vallée-Chessy Station is 13 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.2
Amenities
8.6
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 476 out of 1004 reviews
10 - Excellent
476
Rating 8 - Good. 295 out of 1004 reviews
8 - Good
295
Rating 6 - Okay. 134 out of 1004 reviews
6 - Okay
134
Rating 4 - Poor. 60 out of 1004 reviews
4 - Poor
60
Rating 2 - Terrible. 39 out of 1004 reviews
2 - Terrible
39
Reviews
Verified
8/10 Good
Rebecca
21 May 2026
Liked: Cleanliness, staff & service
Fun, clean large room. Close to Disney parks and shuttle was great. No fridge in rooms and rooms smelt a little musty but it was as expected
We always have a fab stay here! Staff excellent. Clean room and in a great location. We ate at Chuck Wagon one night and it was so lovely, plenty to choose from.
The hotel was fantastic with its western theme, the staff are really friendly. there was some dust in places and a cobweb on the wall but did not bother me enough as i enjoyed rvery moment
Steven
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Valerie
6 Feb 2026
Liked: Cleanliness, staff & service, amenities
Was amazing!
Great staff
Really helped to make our trip the best
The room was not very clean and for what you pay for it, I was surprised, there was actual poo on the back of the wall by the toilet flush button. It got us into the park an hour early and it had AC it wasn't the lowest on the list. The lowest on the list is the Santa Fe but I guess they don't have AC. It has a washer and dryer two washers and two dryers. You have to get tokens from the general store which I liked that. The buffet was extremely over priced $150 for 3 people for mid food buffet. I paid that much to eat at Walts inside the park. Overall I am not sure if I would return to this hotel. We did get to go on all the rides we wanted to by going in early each day and it was only a 10 minute walk to the park.
We love staying here! Room always spotless! We always request a low floor close to reception and we get exactly that every time. Another fab stay here!
Excellent place to stay for Disney! 10 minute walk to the village and parks, we went with family and asked for joining rooms and this wasn’t a problem. Such a lovely place proper old western look we all loved it.
Perfect place to stay when going to Disney - the shuttle bus means that you can take breaks from Disney with kids and return several times a day without hassle. The rooms had everything we needed and the onsite dining, shopping and laundry made it a breeze with an 8 year old.
Not what I expected from a Disney hotel - having to take own luggage miles to your accommodation was really difficult and facilities were low grade and rooms were very small and did not have fridge / kettle
Air con would was set at a low temp and the room was freezing
We loved our stay at this hotel. We arrived at the hotel early and the check in staff got us a room early as we had flown in from Australia- which was very much appreciated. The room was lovely and clean and comfortable and the turning of the hotel was great.
Michelle
Stayed 2 nights in Jun 2025
Verified
8/10 Good
Fay
20 Sept 2025
Liked: Cleanliness, staff & service, amenities
While the overall condition of the hotel and service was great, certain aspects of the room did feel a little outdated.
My son loved that he got to meet Woody. The park tickets being included in the price of the hotel was perfect for our family. I loved that the transfer company was able to find us super easy and all the staff were super friendly and helpful.