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"I chose this Holiday Inn Express because of the low rate on Expedia and the property’s proximity to the House of Blues where I was attending a concert. The hotel is also easy to get to via the RTA red line train from the airport to Tower City station which is a short walking distance to the hotel. The front desk staff was very courteous, efficient, and helped answer my questions about the services available such as luggage storage which they do provide. My room was more spacious than I expected, was clean when I arrived, and the bed was very comfy. I’d definitely stay here again for future visits to downtown Cleveland."

"This was a really lovely place to stay. The staff was incredibly friendly and accommodating. The only issue that we encountered was that the air conditioning in our room did not seem to be working, but as soon as we brought that up to the staff, they were quick to be helpful. It’s a beautiful hotel and a great location, and it was a very relaxing place to spend the night in Cleveland. Rooftop bar is beautiful, and the restaurant and bar on the second floor seem lovely, too."

"I Appreciate The Cleanliness but didn’t like that, I had to pay $4.00 for a 20oz… bottle of Soda Pop "

"Very clean and nice"

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"Comfortable with nice amenities. Enjoyed the restaurants on site. Experience was very good overall. Only downsides were: temperature fluctuations (set thermostat to a comfortable temp, but room went from hot to cold all night) and rooms had motion sensor nightlights that turned on throughout the night. "

"Great night in a top class hotel."

"Loved this hotel! Would stay here again."

"Customer service was excellent. Lisa at the front desk made me feel welcomed!!"