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"The friendliness of the staff."

"Great place when in town for any 'Cuse game. Great value."

"Quiet room"

"We enjoyed staying here (it's our second time) -- we will be back."

"Our stay was excellent! The staff was very professional, courteous and kind. My husband and I were in Syracuse for a funeral, and the front desk representative was extremely hospitable, making sure my family was comfortable as we gathered in the lobby near the fireplace with our extended family after the funeral service. The hallways were quiet, and we had a very restful sleep. Our rooms were very clean and comfortable. Furniture was outdated, but it was not a problem for us. There was evidence of many other upgrades in the lobby: a fantastic coffee machine with complimentary coffee 24 hours a day. The breakfast was great and plentiful. Overall, we enjoyed our 2-day stay and if we need accommodations in Syracuse again, we will go back there! "

"Friendly staff and clean room! However the window shade would not go up, leaving is in a dark soft lit room . No one working maintenance on Saturday."

"Very reasonable for amenities and cleanliness Very polite and helpful staff"

"Clean room very nice staff."

"Checkin was seamless. Very friendly and helpful with our stay in a week from now. Arranged for weeks parking and shuttle to and from the airport."