Search Family-Friendly Hotels in North Carolina Mountains

"Unfortunately, the Jacuzzi was out of order. We came during warm weather 3/4/26 - 3/10/26 and brought our swim wear to use it, but were disappointed. The furniture in our unit was very old and worn out. Needs updating badly. The balcony wood railing/banister was completely rotted and in immediate need of replacing. We stayed at the hotel twice before over the past 5 years, but are realizing it is not being kept up to hotel standards. ( we are aware that the units are privately owned, but none should look like that. Also, the main amenity we wanted was not working. Location is great, the staff was nice. The outside of the buildings really need to be pressure washed and painted. "

"It was the best and I would recommend it to anyone "

"Great location, walking distance to the downtown. Clean room, friendly staff "

"Had a wonderful stay "

"Staff was so helpful during this trip. "

"Clean & comfy room. The hot tub is very big, we enjoyed time in it. Could’ve been a smidge hotter. The breakfast was AMAZING. The gentleman that was preparing it was very nice. Check in was super easy. "

"Clean room and the staff were amazing. "

"A fab choice to stay when visiting the Biltmore Estate. Nice walk down to antler village for more dining choices/casual options and the winery - Inn has a full formal dining room and more casual library lounge with options for HH or lighter meals - enjoy one on the loggia! Room was spacious and comfortable. "

"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant. We ordered drinks and my son ordered a Sour Pineapple Cherry beer. The waiter brought out a completely different beer. We tracked him down to let him know and he informed us that they did not have beer he ordered. He scooped up the beer glass and can without a word. He did not offer another alternative. Secondly, the television in the restaurant was tuned to a very divisive and controversial political channel. I was shocked. The local restaurants in my hometown know better than this. Additionally, our room was dirty. The bathroom floor was sticky and we found a dead bug, M & Ms and and old cough drop on the floor around the beds. Our hotel room was only serviced once during our four day stay. The Spa was also dirty and extremely dated. There was an old comb, the lining of a women’s swimsuit, and most disgusting, someone blew their nose in the cold plunge tub and we had to find someone to remove it. So, no cold plunge for us. The “Spa” robes were horrible. Will not return. "