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"Spotless room and great staff."

"The room was amazing, the staff were so helpful. Fantastic spa facilities. We had tea both evenings and it was brilliant. We are planning on returning later on in the year "

"The upgrade room was very spacious and well presented. We did try and book the swimming pool but unsuccessfully. Staff were very helpful and always attentive. Will definitely stay with this brand of Hotel again"

"The room was warm, spacious, the beds were comfortable. The bathroom didn’t have a bath, which my wife was disappointed about. But we enjoyed the shower. There was plenty of pressure and hot water was in abundance. A few cobwebs around the room, but could only see them in low light, the bathroom sink drained very slowly and there was no toilet brush. The staff were friendly and helpful, the facilities were brilliant. The breakfast was lovely, though slightly overpriced. We had a wonderful relaxing weekend. And hope to return one day "

"Great stay, very central hotel, next to Cathedral and a short walk from the university "

"Excellent room, great parking, excellent staff."

"Nice comfy room with fridge, I was very kindly moved at my request to a room with a bath tub (thank you!). Bed comfy too. Breakfast was plentiful, had lots of choice to suit all palates. The only thing I would say is that cold counter could be better placed against one of the walls as it blocks access to the bakery, toasters and juice station, and everyone is scuttling around it! Otherwise couldn’t fault the breakfast. Hotel is perfectly placed to access everything Bristol centre, bar street and the harbour has to offer. We’ve stayed numerous times and will return for sure. Tip: Parking at the multi-storey of the hotel is £17 a night if a resident at the hotel. "

"Clean comfortable room, attentive staff, lovely atmosphere."

"Really friendly and professional welcome and the room was spotlessly clean. Comfortable bed, great shower and complimentary proper coffee in the room. Central location with access within 200m to local restaurants made this place a great find. "