The Maxwell New York City

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Dates

March 2026

April 2026

Interior - The Maxwell New York City (New York)

Lobby - The Maxwell New York City (New York)

Minibar, in-room safe, desk, blackout curtains - The Maxwell New York City (New York)

Exterior - The Maxwell New York City (New York)

Living area | 40-inch flat-screen TV with cable channels, TV - The Maxwell New York City (New York)

A short walk from Grand Central Terminal and 5th Avenue, The Maxwell New York City provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site American cuisine restaurant, Heartbeat, offers breakfast, lunch and dinner. In addition to a business centre and babysitting, guests can connect to in-room WiFi (surcharge).

Very good

Popular amenities

Pet-friendly
Parking included
Restaurant
Air-conditioning
Gym
Breakfast available

Room options

Check availability for these dates

Tonight

Feb 27 - Feb 28

Tomorrow

Feb 28 - Mar 1

About the area

Located in Manhattan, a neighbourhood in New York, The Maxwell New York City is near a metro station. The area's natural beauty can be seen at Central Park and Bryant Park, while Lincoln Center and American Museum of Natural History are popular area attractions. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Radio City Music Hall. Spend some time exploring the area's activities, including golfing. Visit our New York travel guide

541 Lexington Ave, New York, NY, 10022

What's nearby

Rockefeller Center
6 min walk - 0.6 km
5th Avenue
6 min walk - 0.6 km
Grand Central Terminal
8 min walk - 0.7 km
Central Park
12 min walk - 1.1 km
Times Square
13 min walk - 1.1 km

Getting around

51 St. Station
2 min walk
Grand Central - 42 St. Station
8 min walk
LaGuardia Airport (LGA)
31 min drive

Restaurants

Schnipper's Quality Kitchen
1 min walk
McDonald's
3 min walk
Peacock Alley
1 min walk
Lex Yard
1 min walk
Starbucks
1 min walk

About this property

The Maxwell New York City

Upscale hotel near 5th Avenue

A short walk from Grand Central Terminal and Rockefeller Center, The Maxwell New York City provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site American cuisine restaurant, Heartbeat, offers breakfast, lunch and dinner. In-room WiFi (surcharge) is available to all guests, along with a business centre and babysitting.

You'll also enjoy the following perks during your stay:

Free self-parking, plus valet parking (surcharge)
Full breakfast (surcharge), express check-in and a computer station
A 24-hour front desk, a lift and a ballroom

Room features

All 697 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as safes and WiFi.

More conveniences in all rooms include:

Bathrooms with designer toiletries and baths or showers
40-inch flat-screen TVs with cable channels
LED light bulbs, coffee/tea makers and heating

Similar properties

Pet-friendly
Restaurant
Air-conditioning
Breakfast available

₹10,522 total

includes taxes & fees

5 Mar - 6 Mar

Compare similar properties

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per night)
Available in some public areas: WiFi

Parking and transport

Free self parking on site
Valet parking on site (USD 65 per night)
Limited on-site self and valet parking

Food and drink

Full breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; USD 29.50 per person
A bar/lounge
A restaurant

Restaurants on site

Heartbeat
Living Room Lounge

Things to do

24-hour gym

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

10 meeting rooms
3,712 square feet of conference space
Business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Grab bar near toilet
Lever door handles
Lift
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

18 floors
Ballroom
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Towels provided

Entertainment

40-inch flat-screen TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Minibar

More

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25, per pet, per night, plus a deposit of USD 100 per stay

Service animals are welcome, and are exempt from fees

2 total (up to 18 kg per pet)

Children and extra beds

Children are welcome

1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 28.69 per accommodation, per night

The resort fee includes:

In-room safe
Laundry facilities
Phone calls

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: from approximately USD 29.50 per person
Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
Valet parking fee: USD 65 per night
Pet deposit: USD 100 per stay
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is not required for transport to and from this property

Property is also known as

New York W

W Hotel New York

W New York

w Hotel New York City

w Hotel Nyc

w Hotel Times Square

w New York - Times Square Hotel New York City

w New York City

w Times Square

Hotel W New York

Maxwell New York City Hotel

Maxwell Hotel

Maxwell New York City

The Maxwell York City York

The Maxwell New York City Hotel

The Maxwell New York City New York

The Maxwell New York City Hotel New York

Frequently asked questions

Is The Maxwell New York City pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at The Maxwell New York City?

Self-parking is free at this property.

What time is check-in at The Maxwell New York City?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Maxwell New York City?

Checkout is at noon.

Where is The Maxwell New York City located?

Located in Manhattan, this romantic hotel is within a 10-minute walk of 5th Avenue, Rockefeller Center, and Grand Central Terminal. Times Square and Radio City Music Hall are also within 15 minutes. 51 St. Station is only a 2-minute walk and Lexington Av.-53 St. Station is 5 minutes.

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The Maxwell New York City Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities

8/10 Good

Verified traveller

24 Jul 2021

Liked: Cleanliness, amenities, property conditions & facilities

Nic

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

30 Apr 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a lovely and well-located hotel! Room was small but very nice. The staff were friendly, especially one of the waiters in the restaurant. The vouchers for the bar/restaurant were great! Our only complaint was that the bathroom door in our room was broken. We had to ask twice, but after the second time, somebody was sent up promptly to fix it. Wait-time for breakfast varied day to day. On our last morning, there was too long of a wait, so we went somewhere else. Overall we really enjoyed our stay!

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

20 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent! 100/100 would definitely recommend, super clean and great staff

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

17 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The stay was nice. Just be mindful of the daily resort/destination fee that is applied by hotel.

Stayed 3 nights in Mar 2020

10/10 Excellent

DouglasTorret

16 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect place to stay, amazing location, costumes services 5 stars.

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

16 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the lobby. Ambiance was relaxing and very comfortable. Bar staff was friendly and very attentive.

Stayed 2 nights in Mar 2020

6/10 Okay

Lucia

11 Mar 2020

Disliked: Property conditions & facilities

This was our second time stayed at this hotel when we visit NYC. Our first time experience was pleasant that’s why we decided to stay here this time again. However this time the experience didn’t go so well this time. First, the check in staff is not friendly at all. And just want to get over with it. After we get our room, the room is noisy due to the flag outside be hitting the windows and make large sound. We called the reception so many times for hours and no one pick up our call. The next day, when we check in for the breakfast, we waited at the waited area, and the staff just forget our waiting number and been calling people who arrived later than us to get seated. We waited more than 45 min when there was only four group waited in front of us. When we notify the staff that our number got missed the staff even accuse us that we didn’t come when he call the number. We were seated right beside the entrance and been listen to each number he called. He didn’t even apologized that he wrote the wrong number on the waiting sheet. Very disappointed for the service here. However, the good side of this hotel is that they provide some voucher that u can use for the bar on first floor or dry cleaning service. We went to the bar on first floor. It’s a little bit hard to find a spot during weekend. But the staff is superior. Super friendly and helpful.

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

10 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Maxwell staff was incredibly friendly and the atmosphere was great.

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

9 Mar 2020

Liked: Cleanliness, staff & service

Needs a bit of updating however excellent staff great location

Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

9 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Previous the NYC flagship W. Great hotel and staff

Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

7 Mar 2020

Disliked: Cleanliness, amenities, property conditions & facilities

Brown water was terrible and the temperature took forever to get hot.

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

7 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location and proximity for first time visit to NYC.

Stayed 3 nights in Feb 2020

10/10 Excellent

Steveandchris

7 Mar 2020

Liked: Cleanliness, property conditions & facilities

Beautiful lobby and bar area, clean rooms. Bar and reception staff good but found waiter’s in the restaurant quiet room and impatient, not good customer service

Stayed 4 nights in Mar 2020

6/10 Okay

Laurence

7 Mar 2020

Liked: Staff & service

Disliked: Cleanliness

Ok for one night

The hotel is ok. I did not have a feeling of cleanliness, the carpet was a bit run down and did not feel clean as well as the shower floor. Terrible lighting in the room! It is ok for one night but the rooms certainly need a fresh coat and a warmer cleaner look.

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

6 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Tiene muy buena ubicacion. Puedes ir caminando a varios sitios de interes para visitar.

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

6 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked that the property offered late checkout upon enrollment in their free rewards program, the customer service, the cleanliness, the free water bottles daily, the bathroom of the room, and the drinks at the bar.

Stayed 2 nights in Feb 2020

8/10 Good

DeBorah

4 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Accommodations were very satisfying. Rooms are small but comfortable. staff very friendly and food was very good.

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

4 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the location and the overall appearance of the

Stayed 2 nights in Feb 2020

6/10 Okay

Mansoor, Houston

3 Mar 2020

I like that tapas food and drinks at the hotel. Nice vibe. However, the gratuities were included in the final bill, which I didn't know and I paid the extra tips. Next time, I know.

Stayed 3 nights in Feb 2020

10/10 Excellent

Nivine

3 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience. Only thing is bathroom sink pipes need to be cleaned out. Bathroom a bit tight for 2 but loved the service & room

Stayed 3 nights in Feb 2020

8/10 Good

SC

3 Mar 2020

Liked: Staff & service, amenities, property conditions & facilities

The rooms were clean, and the check in process was very easy. They even upgraded me to the superior room. My only issue was when I had breakfast in the hotel restaurant, my coffee cup had someone else lipstick on it. I told the waiter and he immediately got me a clean cup. Overall the service was good and my stay was pleasant.

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

2 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel close by everything, staff very friendly and welcoming.

Stayed 2 nights in Feb 2020

10/10 Excellent

Nikki

2 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There is a nice bar at the lobby, my room also had a nice view.

Stayed 2 nights in Feb 2020

10/10 Excellent

Dhanyram, New York

2 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was nice and roomy. Definitely will go back

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

2 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Maxwell is an amazing hotel, my husband and I had a great time. Beautiful, perfect, better impossible and all the hotel staff very attentive and friendly. We will definitely return. Thank you for such hospitality.

Stayed 2 nights in Feb 2020