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Reviews

4.0 / 5Very Good
2,204 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Rockefeller Center
    8 min walk
  • Popular Location
    Grand Central Terminal
    9 min walk
  • Popular Location
    Museum of Modern Art
    11 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    19 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Junior Suite, 1 Queen Bed

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed
    More details
  • Suite, 1 Bedroom, Balcony

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Queen Bed, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed
    More details
  • Suite, 1 King Bed, Terrace, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

New York

In the city centre, The Maxwell New York City is in New York's Midtown neighbourhood, an area with good shopping. The area's natural beauty can be seen at Central Park and Bryant Park, while Central Park Zoo and Chelsea Piers are popular area attractions. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Our guests appreciate the hotel's convenience for public transport: Lexington Av.-53 St. Station is 6 minutes by foot and Lexington Av.-63 St. Station is 6 minutes.

Visit our New York travel guide
Popular Location

What's nearby

  • Rockefeller Center - 8 min walk
  • Grand Central Terminal - 9 min walk
  • Museum of Modern Art - 11 min walk
  • Radio City Music Hall - 11 min walk
  • Trump Tower - 12 min walk

Getting around

  • New York Grand Central Terminal Station - 8 min walk
  • Lexington Av.-53 St. Station - 6 min walk
  • New York, NY (LGA-LaGuardia) - 19 min drive

Restaurants

  • Where to eat
  • Heartbeat – Restaurant offering American cuisine. Serves breakfast and lunch daily.
  • Living Room Lounge – Cocktail bar. Serves light fare daily.

About this property

The Maxwell New York City

Romantic New York hotel in Midtown, walk to 5th Avenue
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site. All 697 rooms offer WiFi, 24-hour room service and flat-screen TVs with cable channels. Minibars, coffee/tea makers and free local calls are among the other amenities available to guests.
The Maxwell New York City offers 697 forms of accommodation with minibars and a safe. 40-inch Flat-screen televisions come with cable channels. Bathrooms include a bath and shower, a complimentary bathrobe, designer toiletries and complimentary toiletries.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per night)
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: USD 65 per night

Food and drink

Full breakfast available for a fee 7:00 AM–11:30 AM on weekdays and 8:00 AM–11:30 AM on weekends: USD 29.50 per person
1 restaurant
1 bar
24-hour room service

Things to do

24-hour fitness centre

Family friendly

Dry-cleaning service

Conveniences

Ballroom
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
Spanish

Business services

10 meeting rooms
Business centre
Computer station
Conference space (3712 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways

More

Smoke-free property

Room amenities

Bedroom

Blackout drapes/curtains
Climate control (air conditioning)
Climate control (heating)
Linens

Bathroom

Bathrobes
bathtub or shower
Designer toiletries
Hairdryer
Towels

Entertainment

40-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
LED light bulbs
Phone
Safe

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Pets

  • Pets are allowed for an extra charge of USD 25, per pet, per night, plus a deposit of USD 100 per stay.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Internet access
  • Phone calls
  • In-room safe

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 29.50 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 65 per night
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transport to and from this property.

Property is also known as

  • Hotel W New York
  • w Hotel Times Square
  • w New York - Times Square Hotel New York City
  • w Times Square
  • w New York City
  • w Hotel New York City
  • w Hotel Nyc
  • Maxwell New York City Hotel
  • Maxwell Hotel
  • Maxwell New York City
  • w New York City
  • w Hotel Lexington
  • w New York Hotel New York City
  • w Hotel New York City
  • W New York
  • The Maxwell York City York
  • The Maxwell New York City Hotel
  • The Maxwell New York City New York
  • The Maxwell New York City Hotel New York
4.0

Very Good

5 - Excellent
860
4 - Good
800
3 - Okay
312
2 - Mediocre
152
1 - Poor
80
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really appreciate the hotel "refunding" the resort fee by offering $30 free food and drinks daily.

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

No coffee maker in our room nor in any common places as stated. Apparently one guest says it made her ill to smell coffee so they removed it. However can order from the restaurant 30/40 min wait time pay for delivery and the coffee and taxed!!!! No thank you !!! That’s bull!! Starbucks accross Street

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and be the property was beautiful

Stayed 5 nights in Jan 2020

4/5 Good

  • Liked: Staff & service, amenities

In order to clearly convey what this hotel is lock, I pasted an email reply that I sent to the hotel room coordinator who solicited my comments. Generally we had a very enjoyable stay. It was very nice that the resort fee included mini bar credits as well as the $30 daily credit for the lounge. We did not get to use the laundry or Citibike credits but it was a nice touch anyway. I generally resent the resort fee that most hotels charge these days but if they all included something other than free internet then I would not mind at all. The included breakfast was also excellent. We got an exceptional rate that with the included perks basically cost us next to nothing. So, my companion (who speaks very little English) said "thank you room for the great but very weird stay". Things were weird in the room. I will explain further. So the room was nice but for more than one night there were flaws that really grated on me. I am being picky with details for the their benefit, not because I have major complaints. The statement I made to the front desk was "everything is a little broken". Here are the details. When I arrived, the room was hot so I opened the window (a small odd shaped window). When I went to close it upon leaving I noticed that the top hinge disconnected from the frame and I could not close it. That was fixed by engineering while I was away from the room. Not enough room to fit the entire message. I would stay there again. It was not a four star hotel but they try.

Stayed 3 nights in Jan 2020

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