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Reviews of Ramada by Wyndham Bronx Terminal

2.5 out of 5
Ramada by Wyndham Bronx Terminal
646 Gerard Avenue, Bronx, NY

Reviews

8.0

Very good

Rating 10 - Excellent. 264 out of 590 reviews" "
Rating 8 - Good. 182 out of 590 reviews" "
Rating 6 - Okay. 63 out of 590 reviews" "
Rating 4 - Poor. 34 out of 590 reviews" "
Rating 2 - Terrible. 47 out of 590 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nichole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
I will need to my money, this hotel send me to another hotel which is not ADA , I need to talk to someone about this
Stayed 1 night in Jul 2022

6/10 Okay

Beatrice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok
Stayed 2 nights in Jul 2022
Response from General Manager on 2 Aug 2022
Dear Guest, thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback, and We hope to see you again soon!

10/10 Excellent

Marvin

Stayed 1 night in Jul 2022
Response from General Manager on 2 Aug 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not bad
Room was clean, parking was not available on site, overall good for the price.
Stayed 1 night in Jul 2022
Response from General Manager on 2 Aug 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Carmen

Travelled with group
Liked: Staff & service
Great service and room was very nice.
Stayed 1 night in Jul 2022
Response from General Manager on 2 Aug 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Close to Yankee Stadium. Kind staff
Stayed 2 nights in Jul 2022
Response from General Manager on 2 Aug 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Genesis

Stayed 1 night in Jul 2022
Response from General Manager on 2 Aug 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Gail

Stayed 1 night in Jul 2022

6/10 Okay

Jake

Stayed 1 night in Jun 2022
Response from General Manager on 2 Aug 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place for Yankee fans to stay
This is a great place to stay and go to multiple Yankee games. Pleasant walk to stadium with an excellent Mexican restaurant along the way. Easy subway access (3 blocks) and only ten blocks from the stadium.
Stayed 2 nights in Jun 2022
Response from General Manager on 1 Jul 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback, and We hope to see you again soon!

4/10 Poor

William, Peachtree City

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Even though it was advertised as a non-smoking hotel, there was a heavy smell of smoke. Not to mention our bed linens had cigarette burns in them.
Stayed 1 night in Jun 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon!

8/10 Good

Patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff members are considerate. Guests are sometimes sleeping in hallways and stairwells.
Stayed 7 nights in Jun 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback, and We hope to see you again soon!

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Nikita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are awesome
Stayed 2 nights in Jun 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

monica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in
Stayed 1 night in Jun 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Desmond

Business traveller
Disliked: Amenities, property conditions & facilities
The property was filthy outside. There was debris in the elevator. There were customers arguing all night. When I called about parking, I was told there was a parking lot. When we got there, there I was told that there was not a lot that I could access. There was no breakfast to speak of. This was false advertising and a very poor experience. Also I was not allowed to use my company card to pay for the room. I have never had an issue using my company credit card, but I was not allowed to do so. Also, I was in a non-smoking room, but I could smell the smoke in the mattress.
Stayed 1 night in May 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon!

6/10 Okay

Winter

Travelled with partner
Property didn’t feel clean at all. Breakfast was served in a paper bag with snacks in it.
Stayed 3 nights in May 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon!

8/10 Good

Lakisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet nobody bothers you
Stayed 2 nights in May 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Elizabeth

Travelled with family
Stayed 1 night in May 2022
Response from General Manager on 1 Jun 2022
Dear Guest, thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback, and We hope to see you again soon!

2/10 Terrible

Nana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was disgusting to stay in. I didn’t stay I left
Stayed 1 night in May 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon!

4/10 Poor

Mary

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel smelled strongly of marijuana. The carpets in the hallway were filthy. It didn’t feel clean in the room or bathroom. It was very noisy all night long with people partying.
Stayed 1 night in May 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon!

2/10 Terrible

James

Business traveller
Disliked: Amenities, property conditions & facilities
My flight was cancelled at LaGuardia, and I made the huge mistake of assuming that a chain hotel would have minimal standards. Apparently, I booked the last available room in the hotel, which was a SMOKING room, because that still exists somehow. The floor was non-carpet because of this, so it felt like a dorm room. Here are the biggest issues I had with my stay: 1. The room was not clean: There were food crumbs on the desk chair, cigarette ashes on the toilet paper holder and a smudge of poop on the toilet seat cover…which was broken. 2. The mattress pad under the sheet had blood stains about the length of a hand that were clearly visible through the sheet. Bleach? Anyone? 3. No one sleeps at this hotel, apparently, either intentionally or because of the noise caused those who are intentionally awake. Have you ever seen Ocean’s Thirteen? Remember the guy who’s there to inspect the hotel for the 5-diamond award and they give him the worst possible experience on purpose? It felt a little like that.
Stayed 1 night in May 2022
Response from General Manager on 22 Jun 2022
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon!

10/10 Excellent

matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from General Manager on 1 Jun 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Amanueal, Dallas

Disliked: Cleanliness, amenities, property conditions & facilities
Smells bad and smoking in elevator
Stayed 1 night in May 2022
Response from General Manager on 1 Jun 2022
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon!

8/10 Good

Breyanie

Stayed 2 nights in Apr 2022
Response from General Manager on 2 Aug 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Sherrece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from General Manager on 2 May 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Evelyn

Liked: Property conditions & facilities
Property was fine. Rooms too small and the continental breakfast was not much to say about. Breakfast was pre packed and placed inside a white cooler. No juice ... Only coffee. I believe it 8s over priced for what you receive.
Stayed 1 night in Apr 2022
Response from General Manager on 2 May 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us.I'm so sorry to see your stay was less than satisfactory. We will try to improve our services. We hope to see you again soon!

10/10 Excellent

Kirkanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada bronx terminal
It’s was great… close to the stores… walk able to everything
Stayed 2 nights in Apr 2022
Response from General Manager on 2 May 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Dulison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from General Manager on 2 May 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

JENNIFER B.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t need to go back
Not the normal Ramada By Wyndham quality and way too costly for one disappointing night. Free breakfast included prepackaged Luke warm meal, no plastic ware, milk cartons on countertop w/no chilling capabilities, but the bananas were good. Smell of pot and cigarettes abound. The large screen TV was great.
Stayed 1 night in Apr 2022
Response from General Manager on 2 May 2022
Dear Guest, Thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback and We hope to see you again soon!

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2022
Response from General Manager on 2 May 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Carrie THOMAS

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor breakfast choice. Lobby area in poor condition. Carpet looks disgusting.
Stayed 2 nights in Apr 2022
Response from General Manager on 2 May 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us.I'm so sorry to see your stay was less than satisfactory. We will try to improve our services. We hope to see you again soon!

6/10 Okay

Melanie

Liked: Staff & service
Stayed 1 night in Apr 2022
Response from General Manager on 2 May 2022
Dear Guest, Thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback and We hope to see you again soon!

8/10 Good

Hector

Liked: Cleanliness
Stayed 2 nights in Apr 2022
Response from General Manager on 2 Aug 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Noah

Travelled with family
Liked: Staff & service
Close to yankee stadium
Stayed 1 night in Apr 2022
Response from General Manager on 2 May 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Johannes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
c
Stayed 1 night in Apr 2022
Response from General Manager on 2 May 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Kirkanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from General Manager on 2 May 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Selacy

Stayed 1 night in Apr 2022
Response from General Manager on 2 Aug 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from General Manager on 2 May 2022
Dear Guest, Thank you for taking your time to share your experience about your recent stay at our hotel, we sincerely appreciate your feedback and We hope to see you again soon!

8/10 Good

Jose g

Stayed 1 night in Apr 2022
Response from General Manager on 2 May 2022
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022
Response from General Manager on 2 Aug 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay
Stayed 2 nights in Mar 2022
Response from General Manager on 2 Apr 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
It was nice second time here not bad
Stayed 1 night in Mar 2022
Response from General Manager on 2 Apr 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Nichole

Disliked: Staff & service, property conditions & facilities
This is hotel that is a shelter it really should not be open to the public and definitely not at the rate they charge
Stayed 1 night in Mar 2022
Response from General Manager on 2 Apr 2022
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We hope to see you again soon!

10/10 Excellent

Lakiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and very clean
Stayed 2 nights in Mar 2022
Response from General Manager on 2 Apr 2022
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!