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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

4.4 out of 5 Excellent
1,586 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Restaurant
Gym
Breakfast Available
Bar
Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular Location5th Avenue1 min walk
Popular LocationEmpire State Building6 min walk
Popular LocationBryant Park12 min walk
AirportNew York, NY (LGA-LaGuardia)25 min drive

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  • Lux Queen

    4.6/5 guest room rating

    Room amenities

    • 150 sq ft
    • Sleeps 2
    More detailsLux Queen
  • Lux Queen Queen

    4.8/5 guest room rating

    Room amenities

    • 224 sq ft
    • Sleeps 2
    More detailsLux Queen Queen
  • Classic King

    4.9/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    More detailsClassic King
  • Lux King

    5/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    More detailsLux King

About this area

New York

Located in New York's Midtown neighbourhood, Kixby is in the city centre and near a metro station. Broadway and Museum Mile are cultural highlights, and some of the area's notable landmarks include Times Square and Empire State Building. Looking to enjoy an event or a match while in town? See what's going on at Madison Square Garden. Our guests appreciate the hotel's convenience for public transport: 34 St. Station (Herald Square) is 3 minutes by foot and 34 St. - Penn Station (Fashion Av.) is 6 minutes.
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Popular Location

What's nearby

  • 5th Avenue - 1 min walk
  • Empire State Building - 6 min walk
  • Madison Square Garden - 10 min walk
  • Bryant Park - 12 min walk
  • Grand Central Terminal - 13 min walk

Getting around

  • New York W 32nd St. Station - 4 min walk
  • 34 St. Station (Herald Square) - 3 min walk
  • AirportNew York, NY (LGA-LaGuardia) - 25 min drive

Restaurants

  • Where to eat
  • Lot 15 Bar and Lounge – Cocktail bar offering American cuisine. Open daily.
  • Black Tap – Restaurant with a bar offering American cuisine. Open daily.
  • The Lookup Roof Bar – Rooftop bar offering American cuisine. Open on selected days.

About this property

Kixby

4-star New York hotel in Midtown, walk to Macy's
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, dry cleaning and a 24-hour front desk. All 195 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find room service (during limited hours), free local calls and hairdryers.
Kixby offers 195 forms of accommodation with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Parking nearby: USD 55.00 per day (100 ft away; open 24 hours)

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: USD 14.95 for adults and USD 14.95 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Assistive listening devices available
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – September 2019
  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 4 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 30 April 2020 to 2 November 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 14.95 for adults and USD 14.95 for children (approximately)
  • Nearby parking fee: USD 55.00 per day(100 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Frequently asked questions

Can I cancel my reservation for free at Kixby and receive a full refund?
Yes, Kixby offers free cancellation on select room rates, because flexibility matters! Please refer to Kixby cancellation policy on our site for more details about any exclusions or requirements.
Is Kixby pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Kixby?
Kixby doesn't offer parking.
What time is check-in at Kixby?
Check-in is from 4 PM to midnight.
What time is check-out at Kixby?
Checkout is at 11:00 AM.
Where is Kixby located?
Located in Midtown, this hotel is steps away from Herald Square, Macy's and Empire State Building. Times Square and Madison Square Garden are also within 15 minutes. 34 St. Station (Herald Square) and New York W 32nd St. Station are within a 5-minute walk.
4.4
Excellent
1,586 reviews
5 - Excellent
866
4 - Good
551
3 - Okay
103
2 - Poor
42
1 - Terrible
24

4.5/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Doorman was really nice. Facilities were a little bit out of date. And the sound insulation of the room was not very good. But it was really convenient to go anywhere. Overall, it was a cozy place to stay for a short trip in NYC.
Stayed 4 nights in Mar 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice hotel. Great rooftop view of the Empire State Building. Staff was nice and helpful.
Stayed 3 nights in Mar 2020

4/5 Good

Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for 10 nights. Great location, room was clean and staff were friendly. I would definitely stay again.
Stayed 10 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Always enjoy this property. Definitely will be going back.....
Stayed 1 night in Mar 2020

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