Ghazal, thank you for your succinct yet enthusiastic feedback! The team at Hilton New York Times Square is delighted that you had an outstanding experience. We look forward to welcoming you back soon!

Gladys,Thank you for your kind words! The team at Hilton New York Times Square is thrilled to hear you had a wonderful experience. We will definitely pass along your compliments to our doorbell team member. We look forward to your next visit!

George, thank you for your review. Hilton New York Times Square appreciates your understanding during the remodeling period. We are pleased that you found your stay enjoyable overall, and we look forward to welcoming you back with fully accessible entrances.

Jennifer, thank you for sharing your thoughts about your recent stay. The team always strives to make each guest's visit enjoyable and appreciates feedback that helps us improve. It's disappointing that certain aspects of your stay did not meet your expectations. Your comments about the room and hallway conditions will be looked into. The inconvenience caused by the fire alarm and key fob will also be addressed with urgency. The daily surcharge policy and its implementation are in place to enhance guest experiences, but the feedback on it is noted. We do hope to have the opportunity to offer you a better experience in the future.

Francisco, thank you for your kind review of Hilton New York Times Square. We are delighted you had a very good experience with us. We hope to welcome you back soon!

Jose, thank you for taking the time to share your detailed feedback. It's clear there were aspects of your stay that did not meet your expectations. The condition of the room and various disruptions you experienced are noted. It is important to us that every guest feels welcomed and receives attentive service from our team members, so it's disappointing to learn we fell short in this area. Rest assured, these concerns will be shared with the respective departments.Your feedback is invaluable as we continually strive to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

Brenda, thank you for your feedback. It is great to know you appreciated our team's friendliness and the hotel's location. We are looking forward to unveiling the completed remodel soon.

Marilou, thank you for sharing your feedback. We regret that there were elements of your stay that did not meet expectations. It's concerning to hear about your experience with the dining charges and the service you encountered. Our goal is to provide an exceptional experience for all guests, and we are continuously working to improve. We appreciate your input and will take it into consideration.

Jerrald, thank you for sharing your feedback. It's great to hear that you found the location to be excellent and the rooms satisfactory. Your comments regarding the front desk and access to the hotel are noted. We continually strive to enhance our guest experience and value your input.

Vijay, thank you for your rating! The team at Hilton New York Times Square is delighted to hear you enjoyed your stay. We're looking forward to welcoming you back soon.

Abraham, thank you for your positive feedback about Hilton New York Times Square. Your kind words about the neatness of our property are appreciated. We're delighted you had a pleasant stay and hope to welcome you back soon!

Monica, thank you for choosing our hotel for your stay. We're glad you enjoyed the impressive views from your room. We appreciate your feedback regarding the walk to Times Square and hope it didn't detract too much from your visit. Please let us know if there's anything else we can do for you in the future.

Lawrence, thank you for your detailed feedback. We regret that the entrance and elevator situation, as well as the limited food service, did not meet your expectations. Your comments about the urban charge and conditions in the bathroom have been noted. We appreciate your input, which enables us to improve the experiences for our future guests.

Janelle, thank you for sharing your feedback. Your insights are valuable, and we hope to have the chance to provide you with an even better experience in the future. If there are specific aspects you'd like us to address, please let us know.

Shelley, thank you for taking the time to share your experience. The situation with our ongoing renovations is temporary, and we appreciate your understanding during this period. We're sorry to hear that your interactions with our team members did not meet your expectations. Your feedback is valuable and will help us make improvements.

Rasheen,Thank you for your feedback! The Hilton New York Times Square is delighted you had an enjoyable stay. We're looking forward to welcoming you back soon.

Charryse, thank you for your excellent review. Hilton New York Times Square is delighted to have met your expectations. We're eagerly anticipating welcoming you back once our renovations are complete.

Meredith, thank you for your positive feedback! The team at Hilton New York Times Square is delighted to hear that you enjoyed the room and found the location convenient for Broadway shows. We're looking forward to welcoming you back for another great stay.

Raul, it's wonderful to see your high rating for the Hilton New York Times Square! We're thrilled you had a good experience and we hope to have the opportunity to serve you again in the future.

Nicole, your feedback is appreciated and essential in our effort to continually refine our service. We're sorry to hear about the unpleasant scent you noted and the inconvenience you experienced with elevator access. Additionally, we apologise for any aspect of cleaning that did not meet your standard. We're glad to hear, however, that our colleagues from the concierge service were able to make a positive impression. In the future, we're committed to ensuring better communication about any changes that might affect our guests’ accessibility. We hope to welcome you back under improved circumstances.

Bao, thank you for showing your satisfaction with your stay at Hilton New York Times Square. It's wonderful to see such a positive response. We hope for the opportunity to serve you again in the future.

Natalie, we appreciate your feedback about your recent stay. We regret to hear about the issues you encountered with your room condition and the insufficient resolution from our team. Please be assured that high standards are integral to our brand, and your experience does not reflect the service we strive to offer. We'll be using your feedback to make improvements. We hope we'll have another chance to provide you with a superior stay in the future.

Kelly, it's a delight to learn about your perfect rating for Hilton New York Times Square. It indicates you had a great stay, and our team at the hotel sincerely appreciates that. We're pleased to have provided a memorable experience worth a top-tier rating. We anticipate your next visit, eager to exceed your expectations once again.

William, we are truly sorry to hear about your recent rating. We remain committed to improving the experiences of our guests and your feedback is essential in this process. We would greatly appreciate any specific comments you could share regarding your stay. Please feel free to get in touch directly, providing us with an opportunity to understand your concerns better. We hope to have the chance to redeem ourselves in your eyes during a future stay.

Maria, we appreciate your comments about your recent stay at Hilton New York Times Square. Our team members strive to provide timely check-in experiences, and it's disappointing to hear about your wait time. Noted is your feedback regarding the room condition; maintaining a clean and comfortable environment is a top priority for us. We'll ensure that focus is placed on these aspects. We look forward to offering you a more seamless stay next time.

We appreciate you taking the time to share your feedback, Siyuan.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

Dandan, it's commendable that you recognized our prime location in the heart of the city. We appreciate the patience you exhibited during times of renovation as we continually seek to enhance our guest experience. It is regrettable to hear that you had difficulty locating the entrance and were inconvenienced by the limited availability of our elevator and restaurant facilities. Thank you for taking the time to share your feedback. It will be used as a reference in our continuous improvement efforts.

Safiullah, it's wonderful to know you appreciated the Hilton New York Times Square's prime location. We understand that the renovations could have impacted your stay, and it's a regretful situation when routine improvements result in inconvenience. We appreciate your patience with the elevator issue and hope to welcome you back soon, where you can benefit from these enhancements.

Maulik, we regret to hear about your less than satisfying experience and your disappointment with various aspects of your stay. We appreciate your positive comments about George; it's good to know that his service was helpful. Apologies for any inconvenience you may have experienced due to renovations and unexpected noise during your visit. To ensure a more enjoyable stay for all our guests, we address staffing and noise control as part of our continuous improvement process. We hope for the opportunity to give you a more enjoyable experience in the future.

Elise, thank you for sharing your experience at Hilton New York Times Square. It's delightful to hear that you appreciated our prime location. We understand that the absence of on-site parking might be inconvenient for some guests, and we're working on improving the elevators' efficiency during our renovation period. We also hear your feedback about some of our team members and breakfast options. Your remarks will guide us while enhancing our services, and we hope to impress you on your next visit.

Charles, it's wonderful to hear that your stay at the Hilton New York Times Square was thoroughly delightful. We're always pleased to offer our guests an exceptional experience. We hope to have the pleasure of welcoming you back on your future travels.

Flavio, it sparks joy to know you chose to stay again at Hilton New York Times Square and were pleased with our unique rooms. We're thrilled you found the hotel to be an engaging place for your stay and look forward to your next visit.

Ishtiak, we're truly sorry to hear about the issues experienced with the bathroom facilities and the door. We'd like to assure you that our team members are dedicated to fixing such issues promptly for an improved guest experience. We hope for an opportunity to better serve you in the future.

Martina, we're delighted to hear your positive feedback about your stay at Hilton New York Times Square. It brings us joy to know that our prime location provided easy access to Grand Central Station and 42nd Street Subway Stop. We're equally thrilled to know you found our hotel immaculate, and our friendly team members made your stay enjoyable. We're already looking forward to your next visit.

Zainab, it's heartening to hear you had an amazing experience at Hilton New York Times Square. We appreciate your kind words and eagerly await your next visit.

Sylvia, it's heartening to know you found the rooms at Hilton New York Times Square to be both neat and expansive. We're proud of our team members for maintaining their organization and guest-focused approach despite ongoing improvements. Your encouraging words fuel our dedication to providing an exceptional stay. Thank you!

Lorena, thanks for choosing the Hilton New York Times Square. It's heartening to know that your stay was enjoyable. We hope to have the pleasure of welcoming you back again soon for another great experience.

Thank you for this lovely rating, Ewelina!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hilton New York Times Square. We'd like to share an even better experience with you soon.

Ivette, thank you for choosing the Hilton New York Times Square for your stay. It's wonderful to see your high rating for us and we hope your visit was filled with great moments. We eagerly look forward to welcoming you back in the future. Safe travels!

We appreciate you leaving your feedback with us, Haseeb.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

Paul, it's heartening to hear your plans to return to Hilton New York Times Square on your future trips. We look forward to welcoming you back for another memorable stay.

Heather, we're overjoyed to read about your enjoyable stay at the Hilton New York Times Square. Our team is delighted that our ideal location, spacious rooms, and in-room amenities added to your comfort. It's great to hear that you found our housekeeping team member amiable and cooperative. We're immensely grateful for your recommendation, and we look forward to welcoming you back for more memorable experiences.

Ian, we're sorry to learn that your experience did not meet your expectations. If you would like to share more about your stay and any specific issues you faced, it’d be greatly appreciated. We are committed to making continuous improvements and your feedback is very valuable to us.

Jason, we noticed you left a neutral rating on Expedia for your stay with us. We would greatly appreciate any further insights you could provide, as feedback is essential in our continuous efforts to enhance our guest experience. We hope to welcome you back and improve upon your last stay.

Thanks for the perfect rating, Kherlen!We're pleased to hear that you have fully enjoyed your stay at Hilton New York Times Square, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

Daisy, we're delighted to hear about your enjoyable stay at the Hilton New York Times Square. It's heartening to know that you appreciated our swift check-in process and the cleanliness of the rooms. We strive to ensure our guests have a tranquil and pleasant experience. Thanks for sharing your review. We eagerly await your next visit.

Kendra, it's heartening to hear that our team members at Hilton New York Times Square made a positive impression. We always aim to foster a welcoming environment. Thank you for your kind words.