- Liked: Cleanliness
First of all of this place is located at a perfect area that is not too far away from Manhattan and it's not too far away from the train station. From the exterior it is beautiful but I had a few hiccups. First off upon checking in, I insured to ask several times for a room with a tub. The young lady stated that my room, 814 has a tub. After arriving to the room I realize there was no tub so she lied to me for no reason. She lied to me Knowing damn well there was no tub in the room. I was Furious. So I called the front desk and then she says oh this hotel has no tubs in any rooms. It made me wonder if she was high on something....because lying frivolously is not great customer service. The floors are cold , so do yourself a favor and bring slippers. For some reason the bathroom was cold. This place has a hotel look on the exterior, but it has more of a dormitory design. Breakfast could have been better....i needed a more healthier selection for cereals such as Raisin Bran. And my luck that the elevator was out of service. I was definitely not pleased with my stay.