Search Business Hotels in Montvale

"Hotel is right on highway, but access from local roads is easy. Room was clean, breakfast was good, with plenty of seating and options. Staff was very friendly."

"Staff at desk nasty and rude. Elevators broken and my 80+ year old parents had to use 7 flights of stairs. The staff l, understanding the elevators were not their fault, they were rude and would you discuss a lower floor or future credit. Disappointing customer service."

"I always enjoy staying at this hotel for its convenience. The staff are consistently pleasant and accommodating, especially for a property tucked away in the Bronx. My only suggestion would be to vary the breakfast options a couple of times during the week adding items like omelets would be a great touch 😊"

"Good evening, I am writing to formally report an issue that occurred during my attempted check-in on May 3rd at approximately 9:15–9:20 PM. I initially arrived without a reservation and was advised by the night manager on duty to complete my booking online. At no point during this interaction was I informed of any restrictions, policies, or circumstances that would prevent me from being checked in after doing so. Relying on this guidance, I immediately made a reservation online and was charged $170. When I returned to the front desk, I was then denied service. I was also told that statements were made that I did not make, which added to the confusion and concern about how the situation was handled. Additionally, the interaction felt unprofessional and dismissive. As a result, I incurred a charge for a reservation that I was unable to use due to conflicting information provided by staff. I am requesting: 1. A full refund of the amount charged 2. A review of this incident, including staff conduct and communication practices I would appreciate a prompt response and resolution. Thank you."

"Good"

"It is an older hotel but I was very comfortable and the did well with their upgrades."

"Clean, comfortable room and staff was very helpful. The croissants from the cafe for breakfast were amazing! "

"N/a"

"Cool spot, just getting to your room is a hike.."