"Property was not clean (cobwebs everywhere, dirty floor, broken toilet seat) and bug infested. Avoid! We checked out after one night as we could not stay. Disappointed that Hotels.com have not been able to offer an immediate refund and compensation based on the photos provided. "
"Property was not clean (cobwebs everywhere, dirty floor, broken toilet seat) and bug infested. Avoid! We checked out after one night as we could not stay. Disappointed that Hotels.com have not been able to offer an immediate refund and compensation based on the photos provided. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The property is reaslly nice with large spacious rooms. The hotel is located in a very peaceful remote location with stunning views. The pool was really nice, but could do with some heating and it would be nice if there was a small fitness centre on-site. There was a limited lunch menu based on being so remote. Dinner was great, but a very small restaurant. The couple managing the hotel were really friendly
The property is reaslly nice with large spacious rooms. The hotel is located in a very peaceful remote location with stunning views. The pool was really nice, but could do with some heating and it would be nice if there was a small fitness centre on-site. There was a limited lunch menu based on being so remote. Dinner was great, but a very small restaurant. The couple managing the hotel were really friendly
Lovely, charming hotel. The staff were kind, professional and helpful. Delicious breakfast Very clean rooms and pleasant outdoor areas. Thank you for the welcome!
Lovely, charming hotel. The staff were kind, professional and helpful. Delicious breakfast Very clean rooms and pleasant outdoor areas. Thank you for the welcome!
Beautiful peaceful location but only 20 minutes from Lucca, very friendly staff and delicious breakfast. Room spacious and comfortable with a great view. Swimming pool great a really relaxing stay. Restaurant next door also very good food 😊
Beautiful peaceful location but only 20 minutes from Lucca, very friendly staff and delicious breakfast. Room spacious and comfortable with a great view. Swimming pool great a really relaxing stay. Restaurant next door also very good food 😊
Mark
Reviewed September 19, 2026Reviewed September 19, 2026
Had a fabulous stay. The room was large and very clean. The staff were friendly especially the receptionist. We enjoyed the restaurant that had local choices and I can recommend finishing with the sweet wine and homemade biscotti! Lucca is a wonderful town and very easy to get to from the hotel. We spent the morning in town and the afternoon by the hotel pool. Perfect!
Had a fabulous stay. The room was large and very clean. The staff were friendly especially the receptionist. We enjoyed the restaurant that had local choices and I can recommend finishing with the sweet wine and homemade biscotti! Lucca is a wonderful town and very easy to get to from the hotel. We spent the morning in town and the afternoon by the hotel pool. Perfect!
My son and I stayed at this hotel for 1 night out the 3 on our visit to Tuscany as we were flying out of Pisa the following morning. The hotel has a good mix of old and new furnishings and décor. Fabulous bathrooms though a wee bit small. Just the right amount of choice at breakfast in a pleasant conservatory. Also a very spacious terrace for sitting out or relaxing on a sun lounger with a drink from the bar service at reception. Thoroughly enjoyed our short stay and would like to return in the...
My son and I stayed at this hotel for 1 night out the 3 on our visit to Tuscany as we were flying out of Pisa the following morning. The hotel has a good mix of old and new furnishings and décor. Fabulous bathrooms though a wee bit small. Just the right amount of choice at breakfast in a pleasant conservatory. Also a very spacious terrace for sitting out or relaxing on a sun lounger with a drink from the bar service at reception. Thoroughly enjoyed our short stay and would like to return in the...
We visited the San Luca Palace in September. The rooms are magnificent. Clean and spacious. The hotel is very close to the town centre (about a 5 minute walk to the Duomo).
Staff were friendly and helpful. Breakfast is good and the staff calm and attentive.
There is also a very good restaurant about 3 doors down from the hotel.
Can’t recommend highly enough!
We visited the San Luca Palace in September. The rooms are magnificent. Clean and spacious. The hotel is very close to the town centre (about a 5 minute walk to the Duomo).
Staff were friendly and helpful. Breakfast is good and the staff calm and attentive.
There is also a very good restaurant about 3 doors down from the hotel.
Can’t recommend highly enough!
Bonita
Reviewed September 24, 2026Reviewed September 24, 2026
Well if you are going to stay in Lucca this is the place to come to Celeste and family are so welcoming it was as if you had known them for years,communication was great for getting in if she was out, the premises are in a wonderful quiet area about 5mins outside the wall away, to walk from train station around the wall to the exit port about 30 - 45 mins just google to see, the villa has good security ,the bedrooms are fantastic and bed very comfortable,all the information is supplied for...
Well if you are going to stay in Lucca this is the place to come to Celeste and family are so welcoming it was as if you had known them for years,communication was great for getting in if she was out, the premises are in a wonderful quiet area about 5mins outside the wall away, to walk from train station around the wall to the exit port about 30 - 45 mins just google to see, the villa has good security ,the bedrooms are fantastic and bed very comfortable,all the information is supplied for...
We stayed in room 9. We loved the unusual decor,cleanliness, the friendly staff, the good size of shower (not being the thinest of people), the air conditioning that worked really well, breakfast and the drinks and bits to eat in the basement dining room availability 24 hours per day. It also has a car park which was a worry if it did not have one.
The only issue we had was the place has no lift which meant we had to leave our large suitcase in the car.
We stayed in room 9. We loved the unusual decor,cleanliness, the friendly staff, the good size of shower (not being the thinest of people), the air conditioning that worked really well, breakfast and the drinks and bits to eat in the basement dining room availability 24 hours per day. It also has a car park which was a worry if it did not have one.
The only issue we had was the place has no lift which meant we had to leave our large suitcase in the car.
Jimbolo
Reviewed September 8, 2019Reviewed September 8, 2019
We stayed here for one night and were very pleased with the room which was in the older building a few steps away. Lovely large comfortable room. All staff were helpful and friendly. Happy to arrange taxis or dinner for you. The coffee and snacks provided in the reception area were a welcome treat as was the complementary fizz served at 5 pm!. If I’m the area again would stay here!
We stayed here for one night and were very pleased with the room which was in the older building a few steps away. Lovely large comfortable room. All staff were helpful and friendly. Happy to arrange taxis or dinner for you. The coffee and snacks provided in the reception area were a welcome treat as was the complementary fizz served at 5 pm!. If I’m the area again would stay here!
Excellent hotel. Best breakfast i have come across. Good selection. Did not get chance to try out SPA. However I expect to be brilliant as rest of the hotel.
Excellent hotel. Best breakfast i have come across. Good selection. Did not get chance to try out SPA. However I expect to be brilliant as rest of the hotel.
Shailesh
Reviewed September 10, 2026Reviewed September 10, 2026
I found the hotel was very handy with the 24 hour desk especially as flight was delayed and missed the last train to Lucca and had to get a taxi. Staff was friendly and the rooms were clean and airy. Would highly recommend
I found the hotel was very handy with the 24 hour desk especially as flight was delayed and missed the last train to Lucca and had to get a taxi. Staff was friendly and the rooms were clean and airy. Would highly recommend
Valentina and Pietro were both amazing. Property location was perfect. Clean, different and facilities were excellent. Loved the fact that Valentina kept in touch all through our stay and sent helpful guides and map to us. Also lovely pictures of Lucca.
We will return.
Valentina and Pietro were both amazing. Property location was perfect. Clean, different and facilities were excellent. Loved the fact that Valentina kept in touch all through our stay and sent helpful guides and map to us. Also lovely pictures of Lucca.
We will return.
Debbie
Reviewed October 19, 2026Reviewed October 19, 2026
We arrived 2 hours early but our room was ready and were taken straight up. The room itself was gorgeous, really authentic and old looking but spotlessly clean. The bed was very comfortable and the mini bar was stocked with treats at a very reasonable price.
The hotel is inside the walls and is right in the heart of the town. All the restaurants were only 5-10 mins walk away with some really nice Cafe/Bars around too. We took a train to Florence on 1 day and the train was only 14 Euro's and it...
We arrived 2 hours early but our room was ready and were taken straight up. The room itself was gorgeous, really authentic and old looking but spotlessly clean. The bed was very comfortable and the mini bar was stocked with treats at a very reasonable price.
The hotel is inside the walls and is right in the heart of the town. All the restaurants were only 5-10 mins walk away with some really nice Cafe/Bars around too. We took a train to Florence on 1 day and the train was only 14 Euro's and it...
Lucy
Reviewed January 27, 2015Reviewed January 27, 2015
Wonderful hotel in a quiet street in the heart of Lucca, near the amphiteatro. The rooms are beautifully decorated with frescos, comfortable and with all facilities. Breakfast is a highlight with choices to suit everyone. The staff are friendly and helpful and made us feel at home. One of the best hotels we have stayed in anywhere.
Wonderful hotel in a quiet street in the heart of Lucca, near the amphiteatro. The rooms are beautifully decorated with frescos, comfortable and with all facilities. Breakfast is a highlight with choices to suit everyone. The staff are friendly and helpful and made us feel at home. One of the best hotels we have stayed in anywhere.
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