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"Great"

"Great room and location. The bar wasn't good at all and we had to wait a while for someone to come to the bar to serve us. "

"Cristal from Al provided great customer service. We booked two double beds about five months ago, and unfortunately, somehow, it slipped in the Loews system. When we arrived, we were offered only one bed, a king-size bed with a mattress. Unfortunately, it would not work for us for many health and adult reasons. Anyhow, she immediately helped us out by getting us two normal beds. Thank you so much, Cristal! "

"This was a phenomenal place to stay during our trip to Atlanta. While the original room we were given was not what we originally booked (no kitchen), they more than made up for this the following day by upgrading our room. The staff was very friendly. The hotel is beautiful! The food in the attached speakeasy was delicious. "

"Excellent!"

"The staff was exceptional - very personal and upbeat."