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"Everything was clean, the food was yummy, and the staff was excellent."

"Our stay at the Sheraton Grand Tokyo Bay was absolutely amazing from beginning to end. This hotel exceeded all of our expectations and truly made our trip unforgettable. One of the highlights was definitely the food. There were so many dining options to choose from, and every day we tried a different restaurant. Each meal was delicious, with a great variety of cuisines and excellent quality. It never felt repetitive, and we were always excited for the next dining experience. The swimming pool was also beyond incredible — easily one of the best hotel pools we have ever experienced. It was beautiful, relaxing, and extremely well maintained. My son absolutely loved it and had the best time during our stay. Seeing how happy he was made the experience even more special for our family. As for the facilities, there is honestly nothing to complain about. Everything was modern, clean, luxurious, and very well organized. You can really feel the high standards throughout the entire hotel. Most importantly, the staff were truly exceptional. Every single employee we encountered was friendly, professional, and incredibly helpful. Their hospitality was easily 10/10 and made us feel welcomed and cared for every moment of our stay. We would definitely come back again and highly recommend Sheraton Grand Tokyo Bay to anyone visiting Tokyo, especially families. It was an unforgettable experience."

"We arrived tired and hungry, but the seafood buffet and regular Japanese food restaurant was full. It would have been helpful if front desk warned us about making a reservation during checkin. We had no choice but ordered room service for tempura set. They sealed every dish and bowl in plastic wrap, so the fried food became soggy. Thus, we did not have a perfect experience."

"Was a great stay, rooms were clean and rooms were big"

"Clean"

"Great location if you are going to Disneyland Tokyo. Basic hotel with not many amenities (no gym or pool)."