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"I would have rated this all five stars if it were t for the negative experience we had at the hotel restaurant and the front desk staff. The restaurant staff literally harassed us for 45 mins to “hurry up and eat” since we arrive at 9:45am and the breakfast closed at 10:30am. Yes, you read that correctly. Weird. The man chased my 8yo out of the restaurant after she attempted to get an orange juice in a to go cup. Not cool dude. The front desk staff also were quite passive aggressive and unhelpful. "

"nice hotel and I loved the godzilla theme. "

"APA hotel used to provide bottled water but not anymore. Also I forgot the members card so check out was at 10am. Other then that it was ok. I wish the pool on the roof was open year round or they should used that space for something else if it's not open all the time. Staff was helpful."

"Gym is extremely basic and the breakfast was poor. The location is great, clean and the rooms are of good size for Tokyo. Good laundromat service."

"The staff is friendly and efficient, beautiful view of the sky tree, close to subway and JR lines, great dining and shopping options around the hotel, very comfortable room and a tasty buffet to start your day."

"One of the nicest hotels i have ever stayed at. "

"Perfectly located to explore Shinjuku and nearby the train station. Good food, nice staff, only the property is a little old, but overall, nice place "

"The location is great 5-10 min walk to about 5 different train lines. Rooms are big for Tokyo and clean with free water daily. It’s also very quiet, we never heard anyone else on our floor coming or going. And the staff are very friendly as well. Laundry room was a nice touch with machines that wash/dry in one and dispense their own detergent."

"Excellent hotel with large rooms (for Japan). Staff was accommodating and facilities were excellent. Ate breakfast one morning at the hotel and it was an incredible spread of both western and Japanese items."