Search Hotels Near Mermaid Quay, Cardiff

"Lovely hotel, clean, well supplied amenities. Disappointed that room service was not as advertised."

"It's a nice hotel Not as good as I was expecting from the reviews and price "

"The staff at the front desk were fantastic even though they were so busy! The first room we were put it had an issue with the sealant on the shower glass - water flooded the bathroom. The staff moved us straightaway. However, both rooms were really run down. There were chips in the bathroom counter. There were marks on the walls. There was rust on the lamps. The mugs had stains. The towels were really crusty and had holes in them. Not really what I expect from a Novotel. I doubt I’d get holey towels in a Premier Inn! Would not stay again. "

"good location with good pool and friendly staff"

"Lovely historic building, liked the cleanliness and promptness of staff to fix leak problem in the room. Nice breakfast. Lovely stay! "

"Clean and quiet"

"Clean room. Polite and warm staff. Loved the city view from the top floor."

"Easy to access hotel, great facilities, 3 min walk from train station, taxi service 3 min walk, very clean and tidy hotel, very friendly staff"

"Excellent location being so close to Cardiff Bay and free parking as hotel guest is nice. You can tell the property is quite dated though and could do with some upgrades to rooms. Our air con did not seem to be working or not strong enough so that could be an improvement. Didn't try the restaurant but the bar area seemed nice and relaxing to sit and lounge."