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Hilton Cardiff

4.5 star property
Eco-friendly comfort meets culinary excellence at this Cardiff hotel, perfectly positioned for exploring the city's iconic castle and other attractions

Choose dates to view prices

Just steps from Principality Stadium, Hilton Cardiff's Grey Restaurant serves local cuisine for lunch and dinner. Enjoy the indoor pool with cabanas, sun loungers, sauna, and steam room. Public areas offer WiFi, and attentive staff enhance every stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
The current price is ₹10,403
₹12,484 total
includes taxes & fees
21 Jun - 22 Jun

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About this property

Hilton Cardiff

  • Luxury family-friendly hotel near St. David's
  • Located close to Cardiff Castle and Principality Stadium, Hilton Cardiff provides a corner/local shop, a free daily manager's reception and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a deep-tissue massage. The on-site local cuisine restaurant, Grey Restaurant, offers lunch and dinner. In addition to car hire on-site and a bar, guests can connect to free WiFi in public areas.
  • Other perks include:
    • An indoor pool, along with a lifeguard on site
    • Breakfast (surcharge), express check-out and a TV in reception
    • A computer station, a banquet hall and multilingual staff
    • A lift, wedding services and a 24-hour front desk
    • Guest reviews speak highly of the breakfast, helpful staff and location
  • Room features
  • All 197 rooms have comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Free toiletries and hairdryers
    • Flat-screen TVs with digital channels
    • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Up to 10 kg per pet

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 25.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 35 per day(984 ft away; open 24 hours)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25.0 per day
  • Pool fee: GBP 5 per person per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Cardiff have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Hilton Cardiff?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hilton Cardiff on 21 Jun 2026 start from ₹10,403, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cardiff pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 10 kg per pet. There's a fee of GBP 35.00 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hilton Cardiff?

Check-in begins at 4:00 PM.

What time is check-out at Hilton Cardiff?

Checkout is at noon. Late checkout is available for a fee.

Where is Hilton Cardiff located?

This family-friendly Cardiff hotel is located in the business district, within a 10-minute walk of St. David's and Cardiff Castle. Principality Stadium and Utilita Arena Cardiff are also within 15 minutes. Cardiff Queen Street Station is 9 minutes by foot and Cathays Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 541 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy. Great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel if you need to stay at Heathrow before or after a flight. It has a nice restaurant and separate bar area. The breakfast buffet had huge number of choices much better than the typical Hyatt Place buffet in the US. The room was clean and spacious with an electric kettle for tea or instant coffee. There is a hotel hopper bus that goes to the front of the hotel from the bus area at Heathrow Terminal 2. But it only runs hourly for 6.5 pounds. Uber was double that for a 10 minute ride.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities
Clean, spacious, good bed, good bathroom, good TV, iron and board, fridge, helpful staff, food/breakfast if you want it, free WiFi, a good stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darran

Liked: Cleanliness, amenities, property conditions & facilities
A clean and comfortable room in a central location with a good buffet breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, excellent staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gbadebo Olawole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff polite, friendly and very professional. Didn't like the fact that there was a surcharge to use the pool.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Muriel

Liked: Cleanliness, property conditions & facilities
Staff at reception wasn’t overly friendly. Pool is made to look a lot nicer and relaxing on the photos. There is also an extra £5 charge per person to use the pool which wasn’t specified on Expedia at time of booking. They waived the charge but it’s not worth the money unless you want your kids to let off steam. Great location and room was very good.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable staff were amazing very friendly and helpful.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
The staff are all very helpful, we had nosey neighbours and asked for a room change which they arranged for us and even let us have a late checkout
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, amenities
Clean room and hotel, great staff. Very central.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities
Very helpful and courteous staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Noel

Staff were fantastic and room was clean but we need more TV channels
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Farahnaz

Liked: Cleanliness, staff & service, amenities
Very comfortable stay. Location is perfect. Lots of eating places, shopping area. Cardiff castle is close by.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
All round an excellent stay. The room, staff and facilities were excellent. Great location for access to all the key locations in Cardiff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely staff, when asked why we were staying we mentioned we just got engaged and they gave us a complimentary breakfast which was so lovely of them. Very attentive staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ambreen

Liked: Cleanliness, amenities
I informed the staff behind the desk that it was my daughter’s birthday. They arranged a balloon and cupcakes in our room. They also gave us free access to the pool which my daughter really appreciated. We enjoyed our stay very much and will definitely be visiting again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service for our stay was impeccable. We were thrilled to find balloons and cakes in our room after mentioning the reasons for our stay and can’t thank the staff enough. The hotel smelt divine and we really enjoyed our time here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Angharad

Liked: Cleanliness, staff & service, amenities
Great amenities- free pool and spa
Stayed 1 night in Oct 2025
Verified

8/10 Good

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Staff were good at check in which was fast and efficient. Can we suggest you work with the airport to reposition the Uber pickup area as the walk into the hotel from arrivals is easily blocked by people waiting for pickups
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

gillian

Liked: Cleanliness, amenities, property conditions & facilities
helpful reception staff
Stayed 1 night in Nov 2025
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was ok as was the cleanliness and breakfast. The staff were very good and did you proud. The things that weren’t quite right were £5 to use pool (perhaps better indication on web site) segregation at breakfast, why were there seats for “plebs” and seats for the “more affluent people?” Not one of our best stays but it did have a central location which was its saving grace.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mrs J M

Liked: Cleanliness, staff & service, amenities
We had a wonderful 4 day Christmas break! Room 719 was excellent - clean, comfortable temperature. Huge comfy bed - everything you need provided. Breakfast was good every day - lots of choice. Christmas Day dinner was lovely. The staff were absolutely outstanding! Friendly, welcoming, efficient & professional
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi good, clean and spaciouus room. Only issue was that heating did not function well and room was cold.
Stayed 1 night in Jan 2026