Search Guest Houses in Margate

"My stay at the hotel had a rocky start due to some initial room issues; however, these were promptly and professionally resolved by Michell at the front desk, whose attentiveness and customer service truly stood out. Because of her efforts, my overall experience improved significantly and reflects the level of care the hotel provides. While I did encounter a minor issue with valet prior to my stay, I want to emphasize that this was an isolated experience and not representative of the valet team as a whole. In fact, the valet staff—especially the two ladies I interacted with—were exceptional, and their manager was equally courteous and professional. Overall, I believe in providing an honest and balanced review. Despite the initial challenges, the service recovery and consistent professionalism across the team made my stay a very positive one. I would confidently rate this experience five stars, largely due to the outstanding customer service."

"Although they say its a resort they charge you for use of beach chairs on the beach. As for the hot tub lots of children playing in it. We left behind a white North face raincoat on the bed. Called the resort on Sunday after leaving Saturday to let them know. Was told by Don lost and found closed. Called Monday no jacket found. Very disappointed. Dont leave anything behind and lock your funds up. Still have not received a call back to file a complaint. "

"This is a great find. Reasonable nice staff perfect pickup at airport Would definitely use again. "

"Clean rooms friendly staff "

"The staff is very rude and don’t do their jobs, the pool was super dirty "

"The hotel needs total repairs, a deep cleaning, and painting. It is disgusting. I do not recommend it."

"Hotel is awesome and has everything you need. Need to upgrade satellite service to allow for streaming platforms. Bathtub in our room had drippy faucet but room is quiet and conveniently located."

"Atención y limpieza del lugar."

"The hotel was just ok. The location and the pool area were nice. The hallways of the hotel were extremely hot and humid - like no AC was on at all. The bathrooms all need to be renovated. The towels were very dingy and gross. We also were only given 2 towels. I requested more towels, and we were never given any more towels. I think overall the hotel was overpriced for what you actually get."