Ratings based on 4,615 verified reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-verified reviews
by a verified traveller from Kansas
Posted 29 Dec 2019
The hotel is very nice, kept very clean and is in an excellent location for a trip to Manhattan. I would have given it a much higher rating if they hadn't added a charge on my credit card after checking out and being told I had no charges. If you stay there, be sure you get a copy of the bill before checking out or they will rip you off, too.
by a verified traveller
Posted 29 Dec 2019
by a verified traveller from New York
Posted 29 Dec 2019
The walls are very thin; we could hear our neighbors clearly. I had already read reviews that the front desk staff were not friendly and for the most part, that was correct. The housekeeping staff were much friendlier. The shower would not drain so while taking a shower, you’re shin deep in water.
The location was good (metro station are steps away) and although I have some complaints, this would not stop me from staying here again.
by a verified traveller from New Albany Ohio
Posted 29 Dec 2019
Excellent services
Very good location
May be breakfast to revisit
by a verified traveller
Posted 26 Dec 2019
Good prices and great staff ....breakfast was limited and expensive.
by a verified traveller
Posted 26 Dec 2019
by a verified traveller from Texas
Posted 26 Dec 2019
I can’t complain about the stay, everything I asked for they provided.
by a verified traveller
Posted 25 Dec 2019
Comment from Hotel Management
26 Dec 2019 by FOM, Hotel Management
Thank you so much for your current stay with us and providing your valued feedback.
by a verified traveller from greensboro, ga
Posted 23 Dec 2019
great!! had a great trip! very convenient location
Comment from Hotel Management
26 Dec 2019 by FOM, Hotel Management
Thank you so much for your current stay with us and providing your valued feedback.
by a verified traveller from Oxford, Alabama
Posted 23 Dec 2019
When I made the reservation it said in it included breakfast for two but upon check-in I was told breakfast was not included.
Comment from Hotel Management
26 Dec 2019 by FOM, Hotel Management
Thank you so much for your current stay with us and providing your valued feedback.
