Search Hotels Near Manchester Ship Canal, Liverpool

"ok"

"The fire alarm went off twice at 6.00 & 7.00 am which was annoying. The pool was closed during the second day until 6.30 at night. It's a newly renovated hotel, quiet location and lovely staff. Wouldn't say it's 4 star though. There are no complimentary toiletries and the in-room refreshments are meagre. More a high end 3 star but would recommend without hesitation and plan on returning. Hopefully no early morning wake- up alarms though."

"Staff were excellent"

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"Very good place to stay on a budget. Excellent breakfast and in general everything you need for a short stay was there. The lady who looked after me was very friendly and made herself available if needed. "

"Breakfast was very good. Almost everything was gluten free or could be made gluten free in the kitchen for my partner which is quite rare in hotel stays, so that really made things great, and the staff were very helpful and quick. The room was nice and comfortable, exactly what we were after."

"Great location, free parking, lovely staff "

"Friendly and very helpful staff."

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of staff regarding my booking. We were annoyed and upset as we booked the hotel for my 65th Birthday specifically for the spa which we were led to believe was closing at the usual time of 7pm. We would therefore have booked another spa hotel if I was aware of the situation. The customer service was very poor and we were not happy at all."