Search Apart Hotels in Malakkappara

"Good resort, but will not rate as exceptional as the pictures suggest. Need major improvement in customer service"

"Location "

"The WiFi didn’t work for our whole stay. There was no running hot water available in the shower during the day. It was only after taking a shower later in the day and having cold running water did I find out of the limited availability. We were not informed that running hot water for shower is available only from 6-10am. A hotel of this standard should do better! Also, there is no AC/heating as mentioned in Expedia description - the hotel lobby/restaurant and rooms were very cold during our visit. The restaurant only had limited ala crate items available even though the menu was extensive. Buffet breakfast was decent. Room location and view was good."

"Great service. Staff very hospitable. My note would be to have cold drinks available at dinner time. "

"No food, no water for a while until someone came to fix it, then it went off again in the night. There are very good facilities but they are not using them, which is a shame. "

"We got to the property late , we informed the desk that we are running late . Not properly maintained property . Their bed Sheets towels , pilllows are full of stain and dirty . No coffee service anything you ask they don’t have. Expedias reputation will go if you keep this property in the list . "

"Exceptional resort wonderful food cooked to perfection excellent staff we were very impressed especially one young man called jerry nothing too much trouble best stay in india"

"Front desk and management were superior! The area around the properties were lovely and wild! The rooms are nestled amid the trees and the morning bird calls are so serene. The rooms are a little old-fashioned, but everything worked and the room was spotless. A great place to stay."

"The location of the property, the ambience, the hospitality of staff members, the food, and the Ayurvedic massage center were excellent. There's no elevator in the property, so if you are travelling with individuals who have difficulty walking, you must ask for a room on the ground floor."