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"Beautiful hotel, amazing and friendly staff, incredible breakfast, great location "

"This resort was amazing. Probably my all time favorite. The service is great and the rooms are huge and well appointed with a water feature in the bathroom. It’s small enough to quickly get around yet has everything you need. "

"Excellent and I will stay in this hotel again next time my visit to Chiang Mai!!! "

"Great location, but is a little older. Feels like staying at a Chinese hotel. The rooms are older and not as fresh as the lobby. The western restaurant in the lobby was under construction while I was there, but only the outside. I asked to sit inside to host a business meeting, but they wanted me to eat in the lobby. The Thai restaurant had better service. But lots of other options. Good street food. McDonalds for late night munchies. Hard Rock Cafe is across street for good food for meeting friends. "

"Great bre"

"No idea how this hotel got a 9.2 rating other than how centrally located it is in the old city. First room was musty and had no windows, paid 500 baht a night on site for upgrade, the next room was better but bed was like sleeping on sheet of plywood. I prepaid 2 night but only stayed for 1. There isn’t anything truly wrong with the hotel but it wasn’t for me, for the price it is what it is. Cost me more than double to move hotels but for my personal comfort it was worth it. I felt the rating it has on Expedia isn’t accurate. I spend a lot of time in hotels, it has to be exceptional to be a 9.2. The staff were nice though and tried to Accommodate us. My friend stayed 2 more nights."

"Nice location n hotel. Staff / Spa opening time was not timely. Everything else was great! Would recommend they offer guests waiting fo checkin some cold water. "

"Room was ok. Although was greeted by a cockroach in the bathroom upon arrival but it’s quite normal. Aircon needed to be cleaned, full of dust and very slow. Bed was okay, pillows too. Staff - well, the reception wasn’t very helpful and always seemed more interested in the computer than the guests. Breakfast was very poor, so we went next door and across the street but really wasn’t good anywhere. Breakfast really wasn’t available anywhere that we thought was good. "

"Great breakfast, staff, pool and location. "