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The Queens house chueca

3.0 star property
Hotel with a full-service spa, 3-minute walk to Gran Via

Choose dates to view prices

Queens House Chueca provides a peaceful retreat in the heart of Madrid. Travelers can unwind with rejuvenating massages and treatments at the on-site full-service spa, catch up on news with complimentary newspapers, and stay connected using the in-room WiFi.

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Air conditioning
  • Free WiFi

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, down duvets, blackout curtains

Standard Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
Premium bedding
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, down duvets, blackout curtains

Standard Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, blackout curtains

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, down duvets, blackout curtains

Standard Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down duvets, blackout curtains

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, blackout curtains

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, blackout curtains

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
C. de Barbieri 15, Madrid, Madrid, 28004

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • Calle de Alcalá - 3 min walk - 0.3 km
  • Plaza de Cibeles - 6 min walk - 0.6 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Prado Museum - 11 min walk - 1.0 km

Getting around

  • Chueca Station - 2 min walk
  • Madrid Recoletos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • ‪YOU&ME - ‬1 min walk
  • ‪Fermentera - ‬1 min walk
  • ‪Entre Santos - ‬1 min walk
  • ‪Hot Now - ‬1 min walk
  • ‪Barbanarama - ‬1 min walk

About this property

The Queens house chueca

Hotel near Gran Via
Close to Puerta del Sol and Plaza Mayor, The Queens house chueca provides amenities such as a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free property, free newspapers and tour/ticket information
  • A lift
Room features
All guest rooms at The Queens house chueca feature comforts, such as premium bedding and pillow menus, in addition to amenities, such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • Free tea bags/instant coffee, electric kettles and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Full-service spa

Conveniences

  • Free newspapers in lobby
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Full-service spa

  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free weekday newspapers

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 PM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Renovations and closures

The property is closed between 28 July and 31 December.

Access methods

Host will greet you, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Queens house chueca Hotel
The Queens house chueca Madrid
The Queens house chueca Hotel Madrid

Frequently asked questions

Is The Queens house chueca pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Queens house chueca ?

This hotel doesn't offer parking.

What time is check-in at The Queens house chueca ?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at The Queens house chueca ?

Checkout is at 11:00 PM.

Where is The Queens house chueca located?

Located in Madrid Centro, this spa hotel is within a 15-minute walk of Gran Via, Puerta del Sol and Plaza de Santa Ana. Puerta de Alcalá and Prado Museum are also within 15 minutes. Chueca Station is only a 2-minute walk and Gran Via Station is 6 minutes.

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The Queens house chueca Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 7 out of 7 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not stay at this property. No one to let us in. Poor location in Madrid. Neighborhood didn't look too friendly. Would not recommend. Lesson learned. Will not book again.
Stayed 1 night in Apr 2024

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually didn't stay here as when we arrived the place was totally locked up and no one was there. Scaffolding outside looks like the property was under renovation - Soooo... how come we were allowed to book it? - And we had to run around at 10pm trying to find alternative accommodation for 5! Shocking! At least it was 'pay on arrival' - blessing in disguise!
Stayed 3 nights in Oct 2023

2/10 Terrible

Alerick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FRAUDE NO RESERVEN

Nunca me imaginé que me estafaran! NO RESERVEN. Es fraude no existe la propiedad. Y me duele que siendo miembro gold y viajo mucho con hoteles.com no me respaldaran mi pago. No recupere mi dinero aún demostrando que no existe y es fraude.
Stayed 2 nights in Oct 2023

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No trabajan con expedía y expedía no quiso hacerse responsable inventaron esclusas

2/10 Terrible

rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cancelaron la reserva en mismo día que llegue . Me pusieron a correr y buscar otro lugar

2/10 Terrible

Estefania

Disliked: Cleanliness, staff & service, property conditions & facilities
El dia antes fui a llamar para confirmar la reserva y ver donde estaba el hotel y me dijeron que no había habitación que estaba todo lleno, cuando yo tenía mi habitación reservada... le dije que como era posible su tenia mi reserva hecha, la confirmación, el email de confirmación y todo y no fueron capaces de darme ninguna solución y me dijeron que era responsabilidad de ustedes...cuando en realidad es suya por no gestionar bien una pagina asociada a ellos... asi que horrible experiencia con ese hotel... tenía todo reservado en los distintos sitios que iba a ir y tuve que reservar en un hostal deprisa y corriendo costándome el doble la habitación... un horror... deberian de plantearse trabajar con ese tipo de estancias...
Stayed 1 night in Jul 2023

2/10 Terrible

aida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

FATAL

FATAL. Me cancelaron la reserva (habiendola YA PAGADO) 24 antes de mi llegada. No me contestaban al telefono, despues de llamar 7 veces. Finalmente me atendieron por whatsapp (por cobardia) y de malas formas me dijeron que se cancelaba la habitacion porque ellos no trabajan con Hotels.com.
Stayed 1 night in Jun 2023