Nuevo Madrid

4.0 star property
Guests find tranquility at the spa or nearby art museums, starting their day with relaxation before exploring Madrid's cultural treasures

Choose dates to view prices

Nuevo Madrid sits near Thyssen-Bornemisza National Museum and El Retiro Park, offering WiFi and health club access. Visitors enjoy the Spa Nuevo Madrid, utilize dry cleaning services, and sip coffee at the café while planning excursions to Santiago Bernabéu Stadium.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 33 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Rollaway bed fee: EUR 33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Is Nuevo Madrid pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Nuevo Madrid?

Self-parking is free at this property.

What time is check-in at Nuevo Madrid?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Nuevo Madrid?

Checkout is at noon.

Where is Nuevo Madrid located?

Located in Ciudad Lineal, this spa hotel is 2.3 mi (3.6 km) from Bernabéu Stadium, and within 6 mi (10 km) of Thyssen-Bornemisza National Museum and National Prado Museum. El Retiro Park and Royal Palace of Madrid are also within 6 mi (10 km). Manoteras Station is 15 minutes by foot and Pinar de Chamartin Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 344 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay, close to the metro
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

America

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and restaurant area
Stayed 5 nights in Sep 2022
Verified

8/10 Good

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Clean and friendly staff
Verified

10/10 Excellent

Hasban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. I would definitely recommend this location.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Arthur S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Very good place! Good staffs, good breakfast and very clean place!
Stayed 7 nights in Apr 2023
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Clean hotel
Stayed 5 nights in Aug 2022
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants and bakeries in the surrounding residential neighborhood were nice. I can see why young families live there.
Stayed 6 nights in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott hotell
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Morven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Lovely hotel. Nice walk to metro stations situated in the middle of 2 stations on line 1 which go to gran via. Hotel offers transport to centre on weekends which is useful. Room was very clean and comfortable.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has standards way above the average hotels in the area. Large rooms and baths. Excellent facilities. Very clean and about 15min from the airport.
Verified

10/10 Excellent

Jelinek Lizardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and very pleasant stay. The entire staff, from room service, to front desk to housekeeper, went above qnd beyond for my stay to be unforgettable. The spa is wonderful. Gracias de todo corazon.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful pool area, gym and sauna amenities. Really enjoyed the breakfast as well. Overall a very good hotel. Only gripe was the bed. Hard spring mattress.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good hotel that was cheap, the room and the doublebed was really good, the staff was proffesional and helpful. The only bad thing was the restaurant, better to eat outside of the hotel, breakfast was ok!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient and kind personnel, thank you very much. Hotel and rooms are so clean, compliments to housekeeping team!
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great service and cmftable room. Room Air Conditioner needs to be adjust to cool the room and the lobby area.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Sophie Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very helpful. Not a very central area for hotel but taxi’s are very cheap. Breakfast options weren’t great and very expensive
Verified

8/10 Good

Yousif

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
nice
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well the property was very Nice and clean the team who works there at front desk they very professional, need to work on Greeting customer and smiling, breakfast was very Good room very nice and clean, I love this hotel I will go back and recommend other people as well. I left with a good impression, the best in this Hotel it was a Spa Massage with Roxana she was very professional and her work was very nice, thank you
Stayed 4 nights in Oct 2022
Verified

8/10 Good

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was over price, compare with the other restaurants, no shampoo in the bathroom
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Rosalía

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Oliver

Liked: Cleanliness
Disliked: Staff & service
quiet, clean and soulless
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service
X
Stayed 1 night in May 2023
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in May 2023
Verified

8/10 Good

Sasha

Liked: Staff & service, amenities
Overall hyoid. Nice bathrooms. Bit aged. Ac loud and dusty.
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

Ezi

Liked: Staff & service
Breakfast not included in the fees and room does look like the one I booked online
Stayed 3 nights in Oct 2022