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Frequently asked questions

Is Mama Shelter Los Angeles pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 80 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at on 11 Dec 2022 start from ₹13,063.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mama Shelter Los Angeles?

Self-parking is available for USD 35 per night.

What time is check-in at Mama Shelter Los Angeles?

Check-in is from 3 PM - midnight. After-hours check-in is not available.

What time is check-out at Mama Shelter Los Angeles?

Checkout is at noon.

Where is Mama Shelter Los Angeles located?

Located in Hollywood, this hotel is within a 10-minute walk of Hollywood Walk of Fame and Hollywood Wax Museum. Capitol Records Tower and TCL Chinese Theatre are also within 15 minutes. Hollywood - Vine Station is 9 minutes by foot and Hollywood - Highland Station is 10 minutes.

Can I cancel my reservation for free at Mama Shelter Los Angeles and receive a full refund?

Yes, Mama Shelter Los Angeles offers free cancellation on select room rates, because flexibility matters! Please refer to Mama Shelter Los Angeles cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 539 out of 999 reviews" "
" "5 - Excellent 54%
Rating 4 - Good. 289 out of 999 reviews" "
" "4 - Good 29%
Rating 3 - Okay. 91 out of 999 reviews" "
" "3 - Okay 9%
Rating 2 - Poor. 49 out of 999 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 31 out of 999 reviews" "
" "1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Ashlie
Liked: Staff & service, amenities, property conditions & facilities
Mama Shelter was a really nice place to stay - the staff were all *incredibly* kind, courteous, and easy to chat with, especially at check-in, as the man who helped check me in gave me really great recommendations and just seemed super kind. It was a nice touch, as well, to give guests discounts/coupons at the downstairs restaurant and downstairs bar/rooftop bar (though I only tried the restaurant - which was fantastic). The bed was very comfy. I really liked the neighborhood - it reminded me of New York with a nice, walkable city feel to it. Everything was very clean, though I wouldn't expect perfection - it seemed like a very young crowd there and vibrant place, so there was some wear and tear (spills on the carpet), which was no biggie, but just something to note for anyone who wants things more 4-star.
Stayed 1 night in Nov 2022

5/5 Excellent

Angela
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, cool vibe and amazing roof top bar!

5/5 Excellent

Rosemarie
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Special Mentioned to Sharmaine and Angel they are the best, very accommodating and they treat us nicely, i'll be back there because of them.
Stayed 2 nights in Oct 2022

5/5 Excellent

Juliette
Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Mama Shelter’s staff is THE best. Every single person. The hotel is an adorable boutique hotel in the heart of Hollywood. Good bar, restaurant and comfy rooms with cozy beds.
Stayed 1 night in Oct 2022

2/5 Poor

John Rogers
Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bars on the top and bottom floors play extremely loud music on the weekends until 2-4am. There are no rooms in the hotel that aren’t impacted by this, we were unable to sleep until the bars closed. If you plan on being out until that time then you might be alright. The staff / manager were very friendly / tried their best to help us but ultimately there wasn’t anything they could do. We had to cancel our last night at the hotel and go somewhere else.
Stayed 3 nights in Sep 2022

5/5 Excellent

Tanit, Bangkok
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great decoration.
Stayed 2 nights in Sep 2022

3/5 Okay

Aidan
Travelled with partner
Liked: Cleanliness, staff & service
Lovely hotel, really cool design, storage in the room would suit 1-2 nights, not a full week, only hanging space for a few things, no cupboards. Super fantastic staff, very helpful and polite... the only main issue i would complain about is the noise levels. Paper thin walls I could hear the neighbouring room to their every word. Granted my neighbour was playing a computer game, and shouting at the tv lol. Also weirdly 4 floors high i could hear street noise really clearly - I think via a vent in the wall, and then neighbouring or the rooftop club the music was incredibly loud to early hours, got to listen to the entire Kanye West best hits on Saturday night, from my bed, at about 1:45am.
Stayed 5 nights in Sep 2022

5/5 Excellent

maria, San Bernardino
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they had everything there from a rooftop bar to an inside bar and restaurant. I didn't like that the rooftop bar was so packed that it was hard to get a drink. It seems like the bar is open to the public. Other than that the hotel is very cool.
Stayed 1 night in Sep 2022

4/5 Good

Kevin
Travelled with group
Liked: Cleanliness
Disliked: Amenities
I don’t think Mama Shelter was for me, it was sleeping at a nightclub
Stayed 4 nights in Aug 2022

5/5 Excellent

Claudia
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Staff was super nice and a accommodating .
Stayed 1 night in Aug 2022