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Commerce Casino & Hotel

Photo gallery for Commerce Casino & Hotel

Primary image
Outdoor pool
Premium bedding, in-room safe, individually furnished, desk
Premium bedding, in-room safe, individually furnished, desk
Premium bedding, in-room safe, individually furnished, desk

Overview of Commerce Casino & Hotel

VIP Access

Commerce Casino & Hotel

4.5 star property

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
6121 Telegraph Rd, Los Angeles, CA, 90040

Explore the area

  • Popular LocationCommerce Casino2 min walk
  • Popular LocationCitadel Outlets13 min walk
  • Popular LocationThe Bicycle Casino13 min drive
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)44 min drive

VIP Access

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  • Extra savings and perks for Rewards members
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About this area

Los Angeles

Near a train station, Commerce Casino & Hotel is in Commerce, a neighbourhood in Los Angeles with good shopping. Olvera Street and The Bloc are local landmarks, and the area's natural beauty can be seen at Pershing Square and Los Angeles State Historic Park. Looking to enjoy an event or a game? See what's going on at Dodger Stadium or Crypto.com Arena.
Visit our Los Angeles travel guideOpens in a new window
Map

What's nearby

  • Commerce Casino - 2 min walk
  • Citadel Outlets - 13 min walk
  • Whittier Narrows Recreation Area - 11 min drive
  • The Bicycle Casino - 13 min drive
  • California State University-Los Angeles - 15 min drive

Getting around

  • Commerce Station - 3 min drive
  • Maravilla Station - 4 min drive
  • Los Angeles Intl. (LAX) - 44 min drive

About this property

Commerce Casino & Hotel

Luxury Los Angeles hotel in Commerce with 3 restaurants
3 restaurants, a full-service spa and a casino are available at this hotel. WiFi in public areas is free. Additionally, an outdoor pool, 2 bars/lounges and a 24-hour fitness centre are on-site.
Commerce Casino & Hotel offers 194 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 65-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Meridian Day Spa - Currently closed has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 12 per night)
  • Electric car charging station on site

Food and drink

  • Breakfast available for a fee: USD 6-15 for adults and USD 6-15 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Arena Sports Restaurant
  • Wood Dragon
  • Commerce Cafe

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (21954 square feet)
  • Meeting rooms - 5

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 65-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Free WiFi
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Washer and dryer
Washer and dryer
Family-friendly
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Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Bar/lounge
  • Full-service spa
  • Outdoor pool
  • Restaurant
The following facilities are closed on Wednesday and Thursday:
  • Full-service spa
  • Outdoor pool
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee (January 01 – December 31): USD 25 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness centre access
  • Business centre/computer access
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 6 and USD 15 for adults, and USD 6 and USD 15 for children (approximately)
  • Uncovered self-parking fee: USD 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Commerce Casino Crowne Plaza Hotel
Commerce Casino Los Angeles
Crowne Plaza Hotel Commerce Casino
Crowne Plaza Hotel Commerce Casino Los Angeles
Crowne Plaza Hotel Los Angeles Commerce Casino
Crowne Plaza Los Angeles Commerce Casino
Los Angeles Commerce Casino
Commerce Casino Hotel
Commerce Casino & Hotel Hotel
Commerce Casino & Hotel Los Angeles
Commerce Casino & Hotel Hotel Los Angeles
Crowne Plaza Hotel Los Angeles Commerce Casino
Crowne Plaza Los Angeles Commerce Casino an IHG Hotel
Crowne Plaza Hotel Los Angeles Commerce Casino an IHG Hotel

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 368 out of 1004 reviews
5 - Excellent 37%
Rating 4 - Good. 254 out of 1004 reviews
4 - Good 25%
Rating 3 - Okay. 154 out of 1004 reviews
3 - Okay 15%
Rating 2 - Poor. 99 out of 1004 reviews
2 - Poor 10%
Rating 1 - Terrible. 129 out of 1004 reviews
1 - Terrible 13%

3.8/5

Cleanliness

3.8/5

Staff & service

3.4/5

Amenities

3.7/5

Property conditions & facilities

3.5/5

Eco-friendliness
Write a review

2/5 Poor

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Water is quite dirty and no fix after i called front desk.
Stayed 3 nights in Aug 2022

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Although it is a relatively new property looks like 200 years old: ripped-off chair (omly one per room) old-fashioned and noisy air conditioning (with no controls to find). Greed is obvious in everything: rfoom cleaning on demand only (that sometimes does not hapen), shower heads that barely clean you. Motel 6 is a far superior hotel for far less money!
Stayed 4 nights in Aug 2022

2/5 Poor

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet was not working, water coming out the faucet was dirty. Carpet looked dirty
Stayed 2 nights in Aug 2022

1/5 Terrible

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property sent multiple emails and texts, including one to pre-register to save time at check in. I wasted my time doing this, and had to STILL do everything again upon check in. The room smelled wet/mildewy/stale/disgusting. All surfaces looked abused and unclean. Nope. Never again.
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022