Located close to Bupa Cromwell Hospital and Natural History Museum, Kensington Serviced Apartments provides laundry facilities. Stay connected with free in-room WiFi.
Located in London City Centre, a neighbourhood in London, Kensington Serviced Apartments is near a metro station. Natural History Museum and Royal Albert Hall are cultural highlights, and travellers looking to shop may want to visit Harrods. Imperial College London and Kensington Palace are two other places to visit that come recommended. Visit our London travel guide
This smoke-free apartment building features self parking, laundry facilities and express check-in. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Added amenities include free WiFi, a flat-screen TV and a coffee/tea maker. Weekly housekeeping is available.
Kensington Serviced Apartments offers 16 accommodations with coffee/tea makers and an iron/ironing board. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.
This London apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
16 units
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
Information provided by the property may be translated using automated translation tools
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Self-parking fee: GBP 40 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Property is also known as
Kensington Serviced Apartments Apartment
Serviced Apartments Apartment
Kensington Serviced Apartments London
Kensington Serviced s London
Kensington Serviced Apartments London
Kensington Serviced Apartments Apartment
Kensington Serviced Apartments Apartment London
Frequently asked questions
Is Kensington Serviced Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Kensington Serviced Apartments?
Self-parking is available for GBP 40 per day. Limited spots are available.
What time is check-in at Kensington Serviced Apartments?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM.
What time is check-out at Kensington Serviced Apartments?
Checkout is at 10 AM.
Where is Kensington Serviced Apartments located?
Located in London City Centre, this apartment building is within a 15-minute walk of Bupa Cromwell Hospital, Natural History Museum and Imperial College London. Royal Albert Hall and Kensington Palace are also within 1 mi (2 km). Gloucester Road Underground Station is 7 minutes by foot and Earl's Court Station is 8 minutes.
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Reviews
Kensington Serviced Apartments Reviews
4.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This apartment is in the basement, there are several very narrow stairs to reach to the street level and moving luggage up and down was very uncomfortable and I tripped and fell couple of times. The overall cleanliness of the room was poor. Bed sheets were not clean and the toilette area had used toiletery from looked like a long time ago. The location is good though. There is no housekeeping or anyone/ concierge as a matter of fact.
Lala
Stayed 4 nights in Mar 2018
Verified
2/10 Terrible
rob
10 Oct 2022
Disliked: Cleanliness, property conditions & facilities, communication
Could not find this property, came across another family who were also walking around aimlessly trying to find where it is? Having popped into other hotels, we soon realized that many many other people had been on the same search in the past!! tried calling the number, with no response. eventually got through to someone at Expedia who also failed to contact the property.
We were left stranded in London with 3 children and nowhere to stay! had to get a refund, but no alternative accommodation available! Luckily the kind staff at the Hilton managed to sort us a room for the night so that we didn't have to cut short our London stay!
We are still not sure if this property actually exists or whether it's all a scam?? I would like to think that a big company like Expedia would check before listing on their site!
Shame, the apartments look great! but as to if they exist, who knows!?!?!?
Good Luck
The place is not in Cromwell like what the says in the description but still in a very nice and safe area. The place is near the train station and stores. The place looks big in the picture.
Rooms etc were fine... they need much much much better communication on the check-in process though, and the address on the expedia site is also incorrect. My sister spent 30 minutes dragging a suitcase around with 2 small children trying to find the place and then when we called and got the correct address, she spent another 15 minutes trying to find a way into the reception desk. I finally called the number on the reservation for the 2nd time, and was told that "The receptionist has gone home" (It was 5.45pm) and only when I asked how do we get into the room we booked, was told we need a security code. Anyway, eventually after almost an hour, she got into her room.
Make it easier for people!!
Excellent location next to Gloucester road station, Victoria was next station. Easy to get out . The only thing I did not like noise if the train. Also no A/C.
Horrible for the price damaged floor dirty bath tub. No AC. Beds horrible . Husband slept on the kitchen floor . Bath tub dirty . Called Expedia to complain on arrival. No other hotel available in area . Asked manager for refund . Could not switch hotels .
did not email me a check in time, but when I arrived, found out I couldn't check in for 3 more hours.
said they clean weekly, but I was there for 9 days, and no one replace toilet paper or towels, so I had to buy my own.
there was no fan in the room. called and asked, and she said one would be delivered. It was not the next day so I tracked down the lady who cleaned, and she brought one.
walls and floors seemed very thin, so I was constantly woken up.
Verified traveller
Stayed 9 nights in Jun 2018
Verified
6/10 Okay
Verified traveller
4 Jul 2018
Disliked: Room comfort
사진과는 다른 숙소
사진과는 조금 많이 달랐던 숙소
에어콘이 없어 창문을 열어놓고있어도 더웠습니다 ㅜㅠ 겨울엔 괜찮을듯
Verified traveller
Stayed 4 nights in Jun 2018
Verified
6/10 Okay
Rovert
2 Jul 2018
Liked: Staff & service
Disliked: Room comfort
Not the best and not the worst
Good: communication with the office and their willingness to address our issues.
Location for sight seeing in London
Fully functioning kitchenette, laundry.
Bad: size. It’s cramped with two queen beds. The shower is not sized for 6’+ people.
Comfort of furniture was not good. They did try to get another mattress to address the problems and that was good.
There’s no place to store luggage so it’s out of the way. That would have made some of the size issues seem lesser.
We immediately left and checked into a different hotel - this place is disgusting and should be removed from Expedia. I plan on requesting a refund when we get back to the states.
Tracy
Stayed 3 nights in Jun 2018
Verified
6/10 Okay
Rob
28 May 2018
Liked: Cleanliness
Adress is not correct and not accurate
Location listed as Kensington Serviced Apartments
London, England, United Kingdom is not accurate. I had to call the number:+44--7411388164 and the lady who answered nicely gave me directions to go a to a different building, then she gave me a code to open the front door of the building to get the keys from a security box located inside, then she told me were to find the apartment next door to the building. I was lucky to have a cell phone that worked in London, otherwise it would be impossible to find this place. I never saw a person in charge of this property, however the apartment is well located and clean.
So shocked we left and never stayed there. We booked a two bedroom apartment at a different addresses. When we are in London we were directed to a completely different site. We spent two hours on the phone but the manager was unavailable to speak with us. It was miss discribed and we were ripped off totally. We will not book online again
Verified traveller
Stayed 4 nights in May 2018
Verified
4/10 Poor
Sylvie
27 Apr 2018
Disliked: Staff & service
voyage en famille
Nous sommes arrivés le 21/4 , il n' y avait personne pour nous accueillir, mais nous le savions.
Nous avions les codes pour retirer les clefs dans un coffre..
Appartement en entresol , sans vue,(sur la porte des poubelles)propre , sauf très humide , le chauffage n' était pas branché. Salle de bain extrêmement petite, mais à notre très grand regret sans chauffage! L' humidité de la douche de la veille ne séchait pas.Obligés de laisser la porte ouverte et de mettre le chauffage du couloir à fond pour se doucher. Deux grands lits en 120cms et non en 140cms!!
Nous sommes repartis le 21/4 au matin , sans voir personne.
Sylvie
Stayed 5 nights in Apr 2018
Verified
6/10 Okay
Alberto
8 Apr 2018
Disliked: Cleanliness, staff & service
It's OK, good location, big opportunities.
I travelled with my family for an 8 day vacation to London. It was nice to be able to check in early, Unfortunately the lady in charge (Mia) didn't get there on time when we got there, after calling her multiple times (thanks god for Skype, otherwise would be super expensive), she picked up the phone and gave me the codes to get into the apartment. Now, the apartment is in a great location, I was expecting a little more (I travel within the US for business and used to 2 bedroom hotel rooms/apartments), but understanding that is London, I guess is ok. It's one bedroom, bunk bed, kitchen, dining, sofa is all together in the same room, and bathroom is separate. Floor wasn't super clean, but not bad. So overall I would say is ok, but I was expecting more for the price we paid.