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"Nice location, beautiful hotel "

"The check was very easy, they even let us check in a few hours early. The hotel was lovely and clean, the lamp in the room didn’t work but plenty of other lights, the tv wouldn’t connect to the internet so could only watch French tv. Spa area was lovely and relaxing after a busy day skiing. We had one free access per booking so definitely made use of it. The breakfast was brilliant. Hot and cold buffet breakfast so great start to the day. Location of hotel was perfect, not too far from all the lifts. We didn’t eat in the restaurant but the bar area was very nice and all the staff were extremely friendly. Would definitely come again. "

"Good parking, downhill walk to go skiing, staff helpful and friendly. Only spoiled by noisy people above singing and stomping feet to singing at 11pm at night and talking very loudly at midnight with chairs being scraped and kids running around on wooden floors, also men talking very loudly at lifts/in corridor in early hours of morning several times waking everyone up leaving us all tired on following days. "

"A well positioned hotel by the slopes in one of the areas of La Clusaz. Staff were superb and the evening meals were also superb. Everyone super friendly"

"Really friendly staff. Great food and access to the slopes. "

"Very courteous and helpful staff Clean room Apartments very close to ski lifts Great accommodation "

"Hotel was beautiful. The staff were the best, very helpful and put up with my awful attempt at speaking French. The food was amazing and service top notch. We will look at returning again. Beautiful piece of heaven located in amazing surroundings. "

"On check in told I had to pay for room as it wasn’t paid for. Paid again and then when checked back on bookings I had fully paid prior to arrival. I spoke to the lady on reception who asked me to come back in the morning for a refund as she was busy with a problem. Went back in the morning and provided her with receipts of both payments and she said she would get her superior to do it the next day. I have emailed and messaged through hotels.com and had no response. Shocking service for an error on their part. "

"Very friendly staff who spoke good English. Short walk to village restaurants. Good indoor swimming pool and plenty parking"