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"Staff was great and room was very clean. Unfortunately we had fallen ill during our stay and the staff exceeded our expectations of helpfulness."

"Excellent Hotel, superb staff and great location close to subway lines, hotels and convenience stores right there at walking distance."

"The room was nice"

"Great location for what we had planned, hotel is stunning, great food and bakery and the staff for the roof top lounge were fantastic. Would stay here again gladly "

"Room was spacious and clean. Public bath is a plus point of this hotel. Our room was facing main road and the fire station but throughout our 5 nights, it was very quiet. Hotel is next to the station which makes it convenient to get to may attractions. There’s a good variety of dining options from affordable to high end. "

"Great service, extremely helpful and friendly staff Spacious comfortable and very clean room Located in a very quiet neighborhood, but free shuttle available to access subway or busses to downtown Highly recommend this property for a stay in Kyoto "

"I accidentally booked the wrong kind of room, but the staff there was quick to fix my mistake and put us in a room that could accommodate 2 people. The lobby is huge, which is nice because there were so many people coming in/out. They give you a locker to put your shoes in, as you cannot wear shoes in the hotel. We stayed in a room with 2 twin beds that I thought was pretty large by Japanese hotel standards. The onsen was open during most day time hours; of note, people are not allowed to have tattoos when you go into them. There are free sweet treats and free late night ramen available as well. We prepaid for breakfast, and I am so glad we did because it was the best hotel breakfast I ever had. There was an option to add breakfast to your stay if you initially did not have it included in your reservation. Washing clothes was free, but drying them was 100 yen per cycle. The hotel is located in a quieter part of the city a few blocks away from the canal, where there is a really nice walking/running/biking trail. Although it is in a quieter part of the city, there are a lot of restaurants/cafes nearby. Also very close to the Kyoto station and Shichijo station. I would 100% recommend staying here if you were to visit Kyoto!"

"Great"

"More room space than other hotels for the same price."