HOTEL MYSTAYS Kumamoto Riverside

2.0 star property
Riverside relaxation meets historic exploration at this Chuo Ward hotel, where travelers can shop for unique gifts and receive assistance from multilingual staff

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HOTEL MYSTAYS Kumamoto Riverside sits in Chuo Ward, offering travelers dry cleaning services and a conference center. Guests can browse the gift shop or store luggage while visiting nearby attractions like Kumamoto-jo Hall and Kumamoto Castle.

Reviews

7.6 out of 10
Good

Popular amenities

  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room
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About this property

HOTEL MYSTAYS Kumamoto Riverside

  • Hotel near Kumamoto Castle
  • HOTEL MYSTAYS Kumamoto Riverside provides amenities, such as dry cleaning/laundry services and a conference centre.
  • Other perks include:
    • Breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Multilingual staff, a front desk safe and a gift shop
    • A lift and luggage storage

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

How much is parking at HOTEL MYSTAYS Kumamoto Riverside?

Self-parking is available for a fee.

What time is check-in at HOTEL MYSTAYS Kumamoto Riverside?

Check-in start time: 3:00 PM; check-in end time: 12:00 AM.

What time is check-out at HOTEL MYSTAYS Kumamoto Riverside?

Checkout is at 10:00 AM.

Where is HOTEL MYSTAYS Kumamoto Riverside located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Shimotori Shopping Arcade and Kumamoto Castle. Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto are also within 10 minutes. Suidocho Tram Stop is 13 minutes by foot and Fujisakigumae station is 19 minutes.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

7.6

Amenities

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 5 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

10/10 Excellent

Shuwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the lake view was beautiful. The service attitude was very good, but English communication was difficult. There was a sewer smell in the bathroom of our room. The parking lot was very convenient downstairs. But you can walk to the shopping area.
Verified

6/10 Okay

Yuta

Liked: Staff & service
近郊にアーケード街があり、食事やちょっとした買い物に便利。ホテル自体は一定の古さがあり、水回りは綺麗とは言えない。
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

TAKAAKI

とても良かったです! また利用したいと思います。
Stayed 1 night in Jan 2025
Verified

6/10 Okay

???

駐車場が少し不便に感じた
Stayed 1 night in Dec 2024
Verified

8/10 Good

Robert

Stayed 1 night in Dec 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025
Verified

8/10 Good

Joji

Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025