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Richmond Hotel Kumamoto Shinshigai

3.0 star property
Travelers find the perfect home base in Chuo Ward, where they can easily visit Kumamoto Castle then return to a comfortable hotel with all the essentials

Choose dates to view prices

Richmond Hotel Kumamoto Shinshigai, in central Chuo Ward, offers a peaceful recharge spot. Guests value the practical laundry facilities and luggage storage while exploring Kumamoto Castle and Kumamoto-jo Hall. In-room WiFi keeps everyone connected between adventures.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is ₹3,734
₹4,382 total
21 Jun - 22 Jun
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About this property

Richmond Hotel Kumamoto Shinshigai

  • Hotel near Kumamoto Castle
  • Richmond Hotel Kumamoto Shinshigai provides laundry facilities and more. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Cooked-to-order breakfast (surcharge), a vending machine and multilingual staff
    • A front desk safe, a 24-hour front desk and luggage storage
    • A lift
    • Guest reviews give top marks for the first-rate property condition
  • Room features
  • All 158 rooms boast comforts such as air conditioning, as well as amenities such as free WiFi.
  • Other amenities include:
    • Bathrooms with toilets with electronic bidets and shower/bath combinations
    • 32-inch LCD TVs with satellite channels
    • Fridges, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 2200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 0-12 years old for breakfast upon check-in.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Richmond Hotel Kumamoto Shinshigai pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Richmond Hotel Kumamoto Shinshigai?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Richmond Hotel Kumamoto Shinshigai on 21 Jun 2026 start from ₹3,734, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Richmond Hotel Kumamoto Shinshigai?

Richmond Hotel Kumamoto Shinshigai doesn't offer parking.

What time is check-in at Richmond Hotel Kumamoto Shinshigai?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Richmond Hotel Kumamoto Shinshigai?

Checkout is at 11 AM.

Where is Richmond Hotel Kumamoto Shinshigai located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Sunroad Shinshigai Shopping Street and Kumamoto Castle. Shimotori Shopping Arcade and Sakura Machi Kumamoto are also within 5 minutes. Suidocho Tram Stop is 10 minutes by foot and Fujisakigumae station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 259 out of 511 reviews
Rating 8 - Good. 209 out of 511 reviews
Rating 6 - Okay. 34 out of 511 reviews
Rating 4 - Poor. 6 out of 511 reviews
Rating 2 - Terrible. 3 out of 511 reviews

Reviews

Verified

8/10 Good

Ronja

Liked: Cleanliness, amenities, property conditions & facilities
Good and convenient location
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the downtown area and close walking distance to Kumamoto Castle.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. Excellent stay.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Good location and easy to find it. Very close to bus terminal and famous shopping street.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Nick, Hoon Thiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel allows easy access to many places providing me the convenience I seek for my trip.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the busiest area of Kumamoto. Many restaurants and shops nearby, excellent security.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tram which goes directly to Kumamoto station. Lots of nice amenities of your choice to pick up in the lobby before you go up the elevator.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very professional staff, exceptionally clean facilities, comfortable bed, wired internet access with a complimentary cable, and a fantastic central location—just a short walk from the tram station.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many great shops and restaurants just minutes away by walking. Wi-fi tops. Staff always excellent. Stayed four times at this property.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities
Not about the property but it would have been nice to have some English tea in a room
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Kwok Tang

Liked: Staff & service, amenities
The hotel is convenience, but full of smell of smoking inside and outside the room. Bathroom not clean.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

YUSUKE

Liked: Staff & service, amenities, property conditions & facilities
朝食は豪華ですが値段が高い。朝はもう少し軽くでも良い。
Stayed 1 night in May 2026
Verified

10/10 Excellent

Shuk fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間整潔衛生，空間寬敞光猛，值得推介
Stayed 1 night in Mar 2026
Verified

8/10 Good

takuro

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗なホテルでした
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kiyoharu

Liked: Cleanliness, amenities, property conditions & facilities
到着後のスタッフの対応は迅速で丁寧で好印象でした。客室は1人で宿泊するには丁度いい広さでした。テレビ画面は大きくて見やすかったです。熊本市中心部のアーケードに面していて食事やショッピング、熊本城観光に大変便利な立地でした。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, amenities
スタッフが丁寧だった。 特に朝食を配膳してくださった若い女性の方がとても感じが良くて心地よかった。
Stayed 1 night in Feb 2026
Verified

8/10 Good

??

Liked: Amenities
朝食の際、別の出発のお客様に いってらっしゃいのお声かけが素晴らしい女性スタッフをお見受けし、自分達への声かけてはなかったが、ステキな旅を予感させるような声掛けで印象に残りました。ありがとうございました。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, amenities, property conditions & facilities
すべて満足でした！
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

TAKASHI

Liked: Cleanliness, amenities, property conditions & facilities
清潔な室内でした。
Stayed 1 night in Dec 2025
Verified

8/10 Good

masahiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても清潔で満足でした。
Stayed 1 night in Dec 2025
Verified

8/10 Good

yoshiko

Liked: Cleanliness, amenities, property conditions & facilities
綺麗なホテルでした。繁華街中で立地も良く、便利です。もっとゆっくり過ごしたかったです。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CAI LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
吹風機是國際牌 風超大 很讚 房間也是中規中矩 2人住ok 但是第一天剛進去看到枕頭是兩個疊在一起 感覺像是拿單人床給雙人住 但兩人睡ok
衛浴很大很好洗 洗手台就比較小 水容易從旁邊流下來
吹風機超喜歡 想自己購入
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Takako

Liked: Cleanliness, amenities, property conditions & facilities
自動チェックインできるので、手続きが速やかにできましたし、初めての利用であったが、 スタッフさんが丁寧に対応して下さいました( ˘͈ ᵕ ˘͈ )設備もきれいで、お部屋の照明も調節しやすく、コンセントもたくさんあり、また、AmazonプライムやYouTubeなどを繋げることもでき快適に過ごせました
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Masaya

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場を探すのが大変でした
Stayed 2 nights in Nov 2025