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"Hotel feels recently built or rennovated, rooms are very good size with great view of Kumamoto castle. Shower area was slightly dirty, could have been cleaned better. "

"Was very easy and convenient "

"Great hotel in the Kumamoto train station. Shopping plaza and many good restaurants too"

"New and clean Lots of space Great location Friendly staff Would return for another stay, highly recommended "

"We appreciated the location, and especially the staff. Most appreciated was the refund for our prepaid nights that we could no longer use due to changes in our schedule in Kumamoto. "

"Nice hotel, amenities and close to shopping. "

"Perfect location and the design of the family room is ideal "

"We only stayed one night here but we had a great experience from check in to check out. Our room was clean and had everything we needed. Lovely restaurants in the area. We ate a delicious dinner at a Chinese restaurant in the Ginza area called Jang Jang Go. The inside of the restaurant was beautiful. Next to it was a Swiss bakery where we found treats to enjoy later. The most significant thing that happened during our stay was a 6.6 earthquake at 11:15 pm approximately 74 km away in the water between Beppu and Shikoku Island. We definitely felt it in our 5th floor room but the hotel felt safe and sound. "

"The management wasn't friendly, i told the miss manager the light in the room wasn't working properly ,she said we will check it out. I think she should offer proper conform to the customers. Also i was asking if i could leaves the car , until 12 . I could walk visit around come get back car . She wouldn't not backed off the policy. If you want a customer come back to your hotel train your staff be friendly able adjusted for small request. "