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"The staff were very friendly and helpful during our short stay."

"Friendly, clean, great location with gorgeous castle view Lovely breakfast "

"Onsen was very relaxing. Breakfast was good"

"Baths were amazing to use every day and the hotel is in an amazing location "

"Room was clean and tidy, many restaurant options was nice. Check in was easy and the staff was nice and very accommodating. "

"It’s clean and kids love the decorations "

"Nice people and a great area to stay in "

"We chose this hotel as it was near the park. The staff were efficient and very helpful. They have us tea and sweets on arrival before showing us to our room. The western style twin beds were clean and comfortable apart from the normal Japanese hard pillows. The legless chairs with cushions were set on a tatami platform and it overlooked a residential area & trees. The shower room was clean and well appointed. As usual there was little room for suitcases except in the corridor by the tea making...

"The staffs are very friendly and professional. The rooms are clean and comfortable. The location is great. "

"Very nice hotel with an onsen. Walking distance to main shopping district "

"It is quite confort and spacy not like tiny room of any other Japanese hotels. However, the facility is looks little bit old. Breakfast was good which is mix of Japanese and western style...Recommend it for money for value... you have to pay your car park separately"

"Great location and friendly staff. Worth getting a room with the castle view."