I used to stay at Tune Waterfront and it had comfy beds, clean towels and a private bathroom for a fairly reasonable price. The counter people were always friendly too.
However, my recent stay was quite disappointing. I requested for a quiet room but was instead given a room right beside the main entrance where people walked in and out and was near the main road.
When I asked if it was possible to change to a more quiet room, the lady told me that a room beside the main entrance was quieter than a room on a higher floor away from the traffic. Okay, that logic was very weird but I was tired and just thought of putting up with it.
When I entered the room, it was rundown and not like the normal rooms that I used to stay in. The sink was dirty and had splotches of toothpaste(?) still in it. No bathroom rug was given either. And the worse was the window that couldn't be closed. As my room was right on the ground floor, anyone could've climbed in at any moment.
I went to inform the counter lady again and she sent someone over to help "close" the window but the serviceman also admitted that the lock was spoiled. So even though the window was finally closed and "locked", anyone from the outside could just open it again.
By this time I was just really really tired with everything and I didn't bother to make any complains because I could see that no matter what I said, the lady wasn't going to change me to another room.