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"Good stay.staffs are very courteous Breakfast was very good of high standard. We would highly recommend others also"

"It was off season and there was some annual maintenance going on - it has to happen sometime - but the hotel manager and staff had made every effort to minimize this and to more than compensate. If you wanted a fully equipped gym you might have been disappointed but if you wanted to stay in a simply beautiful property - and we were delighted in all respects from room, food, amenities, activities, and location this place is it. But what makes this property special is quite the most genuinely charming and hardworking and professional staff I have encountered in my 45 years of international travel this is the place. From room and catering to garden and security the staff are very well trained, clearly Taj brand appreciative based on conversations I had with them, motivated and make this property as nice as it is. We stayed at 2 other 5 star properties on this trip and this was our clear favourite and made it an exceptional memory. "

"It’s probably used to be 5 star but not anymore. Need some remodeling."

"The room was very basic, the staff were polite but not that helpful"

"Good value and location,needs a bit of TLC"

"the safety. was not great the room i was given has the AC wire put in the plug socket without a plug. just bare wires . it could easily cause a fire or injure someone. the room had black mould on the bathroom ceilings "

"Had a wonderful 1 night stay in gokulam grand in kovalam. Staff were very kind and welcoming. Service was fantastic. Our room was very clean and well maintained. My only criticism is that the activity room could be maintained better. Only the table tennis, foosball and pool table were somewhat usable. The tv didn't work, no proper board games and AC didnt work either. "