Search Hotels Near Juan Pablo II, Madrid

"To stay in a hotel with many beautiful extras as in free water and a lovely bathroom I was so let down by the fact that we stayed 2 days in the hotel and there was no food or snacks available after the kitchen closed. We had to stay in the room until we could get a taxi in the morning to get something to eat .when we c some downstairs in the morning then kitchen was again closed with no access to the bar or the pool.... Terrible . It really ruined our stay"

"Cracked bathroom tiles, shelf falling off the wall. Dated and tired, especially for the price. Avoid."

"The hotel was perfect in every single way with the exception there was no microwave. As long as the price stays reasonable, I would absolutely stay here again. The location is exceptional, no car needed. The 146 bus that takes you downtown and within walking distance from the Royal Palace is directly across the street from the hotel. The hotel (146) bus stop is the first stop and the last stop is closest to the Royal Palace. The fare is $1.50 each way, tap and pay only. The metro train is also close by, about 10 min walk from Hotel. The breakfast buffet was phenomenal! Many options and even a cook to order omelette station, well worth the extra fee, you won’t regret it! The staff were all extremely delightful and very accommodating. The rooms were adequate, equipped with toilet and bidet, walk-in rain shower and refrigerator filled with beverages to purchase. We were in a room with 2 twins pushed together as a king. The beds were extremely comfortable with 3 pillows per person!! Twin bed pushed together as a king can be separated. The one and only minor issue we had with the room was there was no microwave. Room service is available up to 11 pm and they come quickly with your order 🤗 The free shuttle was on point! It was my birthday week and our 1st day we checked in then went out sightseeing when we returned in the evening there was a slice of cheesecake with Happy Birthday inscribed on the plate in chocolate icing coming"

"Hotel is pretty nice, easy to get around. The room we had was a smaller size and I had requested a queen or at least one bed for two adults but got to singles stuck together with separate bedding. The food in the restaurant is mediocre at best, really needs improvement. Good location and shuttle service!"

"Spacious room, nice large en-suite, kettle in the room for tea/coffee / 2 large complimentary bottles of water in the fridge Good breakfast selection and very helpful staff"

"Excellent hotel - top quality. We would return but two things were unusual for a hotel of this category: 1. the air was turned off in the room and we coul not open the window because of the wind and alergies. So, the room was overly warm and there was no way to remedy it. We tried the thermostat but the system was obviously turned off which is fairly normal in this season because the hotels try to save on energy. BUT it was uncomfortable and will cause us to consider an alternative hotel in the future. 2. We had a late event and so wanted to get something light to eat at about 6 pm (= time for "merienda" in Spain). The bar had drinks and a couple of stale sandwiches - two of which involved shell fish although not in a refrigerated display case. The lady was helpful and told us we could walk down the street about 6-10 minutes, which we did. It was not a pleasant experience because our time was extemely tight. Again, in a lesser hotel I wouldn't think twice. But one of this category with a bar present . . . not a wise management decision from a client's perspective."

"Depends on what your looking for but on checking in I did think that if I’d wanted the full prison cell experience it would have been cheaper to have just punched a police officer! Photo of room on website really misleading, tiny cramped bare room with a rock hard bed, visit Madrid for the full Alcatraz experience 👍"

"All ok, breakfast was slightly disappointing but would stay again."

"An excellent hotel in a quiet, safe area of Madrid. The staff were courteous, helpful and very accommodating. The room is clean, modern, and very spacious but the bathroom is a little bit dated."