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"Impeccable customer service from reception to room service to makan kitchen staff to concierge… everyone was very courteous and friendly. "

"Hotel is walking distance from Johore Immigration Dept. Near to shopping malls. Restaurants and eateries located inside malls. The hotel is clean and staff is courteous and friendly. Room size is good and cool. "

"Staff very friendly "

"Really clean spacious room, lovely and modern, was very happy with my stay!"

"Nice."

"Great location, next to the CIQ / Train Station. Convenient and located next to malls. However hard to get Private Hired Cars (Grab), and have to book at the Komtar JBCC. Great room with a view with the seaview."

"mention to the staff of my son birthday and they send a birthday cake slice to the room. Appreciate "

"Amazing staff who went out of their way to help celebrate my wife’s birthday "

"The room was great, property was quiet, live band was great. We enjoyed our stay and will definitely come back again. The western food at the restaurant was good, we had the lobster special. The local food wasnt up to our expectation. Could do better. The waiters need to be better trained as some of them didnt seem to know what was available or not. Eg. We wanted freshly brewed coffee and tea, but was told it was not available. Later we found out that it was available at an additional cost. Regardless, the waiters tried their best and were very polite. Appreciate the service from all staff. "