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Reviews

4.4 / 5Excellent
721 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    AEON Tebrau City
    11 min drive
  • Popular Location
    KSL City Mall
    13 min drive
  • Popular Location
    The Mall
    15 min drive
  • Airport
    Johor Bahru (JHB-Senai Intl.)
    25 min drive

Choose dates to view prices

  • Club Room, 2 Single Beds (Club Level)

    Room Amenities

    • 366 sq ft
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • 387 sq ft
    • Sleeps 3
    • 2 Single Beds
    More details
  • Executive Suite, 1 King Bed, Business Lounge Access

    Room Amenities

    • 872 sq ft
    • Bay view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Terrace, Pool View (Pool Terrace Room)

    Room Amenities

    • 387 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Single Beds, View

    Room Amenities

    • 387 sq ft
    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Room, 1 King Bed (Club Level)

    Room Amenities

    • 366 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Bay View

    Room Amenities

    • 387 sq ft
    • Bay view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • 387 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Masai

Located in Masai, Renaissance Johor Bahru Hotel is in the business district and on the boardwalk. KSL City Mall and Johor Bahru City Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Night Safari and Singapore Zoo. Check out an event or a game at Singapore Turf Club, and consider making time for Austin Heights Water & Adventure Park, a top attraction not to be missed.

Popular Location

What's nearby

  • AEON Tebrau City - 11 min drive
  • Angry Birds Activity Park Johor Bahru - 13 min drive
  • KSL City Mall - 13 min drive
  • The Mall - 15 min drive
  • Komtar JBCC - 16 min drive

Getting around

  • JB Sentral - 9 min drive
  • Kranji Station - 12 min drive
  • Johor Bahru (JHB-Senai Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Cafe BLD – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Wan Li – Restaurant offering Chinese cuisine. Serves lunch and dinner. Reservations required.
  • Chocolate Cake Company – Serves breakfast, lunch and dinner.

About this property

Renaissance Johor Bahru Hotel

Luxury Masai hotel in Bandar Baru Permas Jaya with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a conference centre are on-site. All 345 rooms provide conveniences such as fridges and coffee makers, plus 24-hour room service and LCD TVs with satellite channels. Guests will also find wireless Internet access (surcharge), wired Internet (surcharge) and minibars.
Renaissance Johor Bahru Hotel offers 345 forms of air-conditioned accommodation with minibars and a safe. 40-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.
This Masai hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: WiFi (MYR 50 per night), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: MYR 0 per day
Valet parking: MYR 30 per day
Return airport shuttle (surcharge)

Food and drink

Continental breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 60.00 for adults and MYR 30.00 for children
4 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

24-hour fitness centre
18 holes of golf
Children's pool
Outdoor pool

Family friendly

Children's pool
Dry-cleaning service
Free cots/infant beds
Corner/local shop
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken

English
Malay

Business services

1 meeting room
Business centre
Conference centre

Outdoors

BBQ grill(s)
Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Assistive listening devices in meeting rooms
Roll-in shower
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower

Entertainment

40-inch LCD TV
TV/satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Free newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 137.8 per stay.
  • Free cots (infant beds)!

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Fees

 
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 60.00 for adults and MYR 30.00 for children (approximately)
  • Fee for in-room wireless Internet: MYR 50 per night (rates may vary)
  • Fee for in-room wired Internet: MYR 50 per night (rates may vary)
  • Self-parking fee: MYR 0 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 137.8 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Masai
  • Renaissance Johor Bahru
  • Renaissance Johor Bahru Hotel Hotel
  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Hotel Hotel Masai
4.4

Excellent

5 - Excellent
397
4 - Good
257
3 - Okay
48
2 - Mediocre
14
1 - Poor
5
4.5
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Room is freezing cold even with the air conditioning off

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff decorated our room with roses for our anniversary. Truly appreciate the personal touch given by the hotel. Thank you for the lovely stay, Renaissance!

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

convenient as there is a lot of restaurants around. a few traffic light distance to the big malls around.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent & clean hotel, great customer service and great food

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

The hotel is in good condition. The breakfast buffet is excellent. It is located in an interesting area. The old street down the road has super cheap street food that is really good. Staff was very friendly but often lacked the follow through. The concierge told us they would book a car for us and when we arrived no car was arranged. This happened twice. There was only one door man who went out of his way to preset us a car. He even used his own grab account to get us a car.

Stayed 2 nights in Jan 2020

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