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"Check-in was a breeze. We came very early but the staff gave us an early check-in which was very helpful. Good facilities. Our go-to hotel whenever we come to JB."

"Dear Kesturi, I would like to express my sincere appreciation for your exceptional care and assistance when I was unwell on 7 Dec.Your attentiveness, warmth, and genuine concern brought me great comfort at a time when I truly needed it. Your professionalism and heartfelt service are a credit to the hotel, and I hope your General Manager will know how much your support meant to me. Staff like you make a world of difference to guests. Thank you once again, Kesturi. Your kindness will be remembered."

"Well rested, nice beds and pillows and comfortable relaxing showers."

"Our stay this time round as compared to 9 months ago is so much better. Every single staff whom we met were super helpful. Facilities also seemed to have gotten better. Just have to be careful while driving as the light right before turning into the hotel isn’t working and have to beware of traffic "

"Excellent"

"Room was good. Nothing too bad that I just pick on. Location is great for me. Away from the bustle of MV Southkey. "

"Nice room and nice access to business lounge - so we had our breakfast & dinner there. The food is really nice in our opinion. We tried breakfast at Causeway Cafe L6 once. Its medium entry level and very crowded. Not really suitable if travelling with young babies. We stayed in the suite but the toilet has a persistent sewer smell, this is probably bad plumbing design. "

"Nice and comfy room. Very spacious. Easily can accommodate 4 person."

"Spacious room. Great amenities. Clean. "