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"This is not a place for a family to stay. Loud people coming in at midnight and we could hear them using thd bathroom through the cieling. Check-in was all automated. There is not an actual desk with a person on site. A third of the room was a giant tub that you had to pay to use salts for. It would have taken hours to fill it anyway. The couch is really set up for Moroccan culture. It's about 12 inches wide and about 9 inches off the ground. The beds are about shin high. The view on the first floor was an alley. There is a step up from the door area, a step up to the bed area and a step down to the bathroom. Hard to navigate at night. It was damp in the room and the smell was not pleasant. Not even room for 1 suitcase muchless a family. Maybe best for a couple who just want to spend time."

"Nice and comfortable!"

"Hotel is pretty new. I actually like the self service option. We didnt mind removing our own trash and grabbing towels for thr designated area. Our room was an executive room. There was plenty of room for my husband and I. There are so many restaurants, plenty of food options. Definitely a little different than an American hotel room. The shower was different...we like a separate shower from the tub area. But nonetheless it was fine. Overall an excellent stay at The Gleam! Will definitely patron again when we visit our daughter-in-law's family again. "

"Friendly staff, nice restaurant, reasonable prices. "

"The building was both convenient and high-quality. My unit was on the 35th floor, offering breathtaking, once-in-a-lifetime views."

"The staff was very helpful and pleasant. My flight got delayed and they let me have the room 4 more hours than the checkout time. Excellent condition place."

"Je recommande sans hésiter cet hôtel. Le gym est spacieux, propre et contient suffisamment d’équipements. Le lit est super confortable. Le check-in s’est fait rapidement et amicalement. Les employés à qui je parlais comprenaient l’anglais. Je n’ai pas profité du petit-déjeuner (montant à débourser). Attention, il n’y a pas de buanderie en temps que tel, c’est plutôt un service de buanderie. J’ai donc fait mon lavage à la main et le séchage sur la corde à linge incluse dans la douche. On a le contrôle sur l’air climatisé, donc la température était très confortable dans la chambre. Un excellent emplacement pour marcher, faire du jogging, manger des mets coréens et prendre des photos."

"I was deeply impressed by the kind service of the staff during the check-in process. The access to Central Park made it very suitable for a walk, and the view from the room was also excellent."

"Member of staff were welcoming and friendly. Clean and comfortable bed, only one thing the gab between the blind in the bathroom was a little bit strange.. Other than that it was a great time in songdo. Thank you."