"The way to the hotel is very hard to find. My UBER had to drive 3x around and around for 3x15min and finally drove against the wrong way to the hotel, just to be able to drop me off. At the entrance there is no lobby, just a simple table, no computer, no phones, just a guy sitting there with a big book where he writes down the name of the guests. His English was terrible. He did not know, or could not even check, if I had a booking. This is also on a very strange and distant location. There is...
"The way to the hotel is very hard to find. My UBER had to drive 3x around and around for 3x15min and finally drove against the wrong way to the hotel, just to be able to drop me off. At the entrance there is no lobby, just a simple table, no computer, no phones, just a guy sitting there with a big book where he writes down the name of the guests. His English was terrible. He did not know, or could not even check, if I had a booking. This is also on a very strange and distant location. There is...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
It’s a lovely 4 star hotel with clean comfortable rooms and great pool area. Transportation links and a huge mall next door to the property adds a significant value.
My only recommendation, make the B’fast buffet appealing. It was my only disappointment. I would certainly stay here again.
It’s a lovely 4 star hotel with clean comfortable rooms and great pool area. Transportation links and a huge mall next door to the property adds a significant value.
My only recommendation, make the B’fast buffet appealing. It was my only disappointment. I would certainly stay here again.
Jaasim
Reviewed September 7, 2024Reviewed September 7, 2024
We have just returned from a fantastic 1 week stat at the JA Palm Tree Court hotel staying on an all inclusive basis. We would highly recommend the all inclusive package as the quality and choice of food & drink at all times was simply amazing and provided great value for money. The beach/ pools/ restaurants / bars throughout the hotel are all superb and the level of professionalism and attentiveness from all members of hotel staff is second to none. We would not hesitate to recommend this hotel...
We have just returned from a fantastic 1 week stat at the JA Palm Tree Court hotel staying on an all inclusive basis. We would highly recommend the all inclusive package as the quality and choice of food & drink at all times was simply amazing and provided great value for money. The beach/ pools/ restaurants / bars throughout the hotel are all superb and the level of professionalism and attentiveness from all members of hotel staff is second to none. We would not hesitate to recommend this hotel...
Hotel staff were lovely and made sure you have everything you need 24:7. Pool was incredible, temperature was spot on and facilities were perfect - towels, showers, toilets, lifeguard was very helpful. Lots of food choices and all very tasty - breakfast, room service and sundeck.
Our only cons were two towels a day in the room, but more were given when we called. Air con was reset daily and made the room colder than we would like.
Hotel staff were lovely and made sure you have everything you need 24:7. Pool was incredible, temperature was spot on and facilities were perfect - towels, showers, toilets, lifeguard was very helpful. Lots of food choices and all very tasty - breakfast, room service and sundeck.
Our only cons were two towels a day in the room, but more were given when we called. Air con was reset daily and made the room colder than we would like.
plus points:self contained resort means its very safe, good facilities,excellent food, variety of restaurants, lovely beaches, clean warm seas, staff very helpful, free courtesy buses to all the main shopping malls. well appointed , very clean rooms.
minus points: sea views spoilt by concrete foundations of the huge second 'palm' development, alcohol expensive( wine £30 per bottle minimum), isolated location- no public transport links. This hotel used to share facilities/restaurants with the...
plus points:self contained resort means its very safe, good facilities,excellent food, variety of restaurants, lovely beaches, clean warm seas, staff very helpful, free courtesy buses to all the main shopping malls. well appointed , very clean rooms.
minus points: sea views spoilt by concrete foundations of the huge second 'palm' development, alcohol expensive( wine £30 per bottle minimum), isolated location- no public transport links. This hotel used to share facilities/restaurants with the...
ali b b
Reviewed November 20, 2015Reviewed November 20, 2015
The lake view hotel is a NEW hotel with the smell of new carpet permeating in the air. The spectacular atrium was a show piece and exceptional. Staff was friendly and helpful form the moment we met Monica at reception with a welcome reassuring smile, we new our anniversary holiday was going to be great. Advise resort view looking over the swimming pool and golf course matches this hotel perfectly- perfect hotel
The lake view hotel is a NEW hotel with the smell of new carpet permeating in the air. The spectacular atrium was a show piece and exceptional. Staff was friendly and helpful form the moment we met Monica at reception with a welcome reassuring smile, we new our anniversary holiday was going to be great. Advise resort view looking over the swimming pool and golf course matches this hotel perfectly- perfect hotel
Ronald
Reviewed October 14, 2019Reviewed October 14, 2019
We are a family with under 3 toddler. The hotel was super for everything, clean, friendly staff, very helpful and polite. Even in the event of coronavirus, the hotel made perfect arrangements to ensure safety of guests. The hotel is ideally located immediately next to Marina mall and many restaurants, plus the wonderful marina walk. Highly recommended and excellent value.
We are a family with under 3 toddler. The hotel was super for everything, clean, friendly staff, very helpful and polite. Even in the event of coronavirus, the hotel made perfect arrangements to ensure safety of guests. The hotel is ideally located immediately next to Marina mall and many restaurants, plus the wonderful marina walk. Highly recommended and excellent value.
A family of four. Two teenagers in their own room. We booked two executive ocean rooms in the Al Qars . The upgrade was excellent value as your picked up at the airport, you can eat and drink in the executive or premium lounge and you have your own concierge. The staff all call you by your name and they genuinely make an effort to be personal and authentic. Manju an Indian boy in the executive lounge at level five was great and so were everyone we came in contact with. We ate at Shimmers, the...
A family of four. Two teenagers in their own room. We booked two executive ocean rooms in the Al Qars . The upgrade was excellent value as your picked up at the airport, you can eat and drink in the executive or premium lounge and you have your own concierge. The staff all call you by your name and they genuinely make an effort to be personal and authentic. Manju an Indian boy in the executive lounge at level five was great and so were everyone we came in contact with. We ate at Shimmers, the...
This was our 7th trip to Dubai and have always stayed in top end hotels. We believe this is the best so far. We simply could not fault the level of service , cleanliness and facilities the hotel offers.
We had private transfer included to and from the airport which is always a nice feature particularly in a spacious BMW. Our room was ready immediately so no waiting around until lunch time which is often the case in Dubai when you get the early flight in.
We particularly want to mention the...
This was our 7th trip to Dubai and have always stayed in top end hotels. We believe this is the best so far. We simply could not fault the level of service , cleanliness and facilities the hotel offers.
We had private transfer included to and from the airport which is always a nice feature particularly in a spacious BMW. Our room was ready immediately so no waiting around until lunch time which is often the case in Dubai when you get the early flight in.
We particularly want to mention the...
john
Reviewed October 27, 2016Reviewed October 27, 2016