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"Stayed at Riva Hotel Alsancak for a work trip and it ticked every box. The room was clean, quiet, and well-organized, exactly what you need after a long day of meetings. Staff were professional and friendly throughout, always happy to help without any fuss. Parking was a welcome bonus because I could find in front of the hotel and next day they helped me to find — which is rare in central Alsancak. The hotel has a solid business-friendly setup overall. Efficient, comfortable, and well-located. Would confidently recommend to business travelers."

"Simply OK! "

"Quite, clean, people were very helpful, Indoor pool was closed during our one week staying, just the outside pool was open and outside was cold temperature. The pool opens at 11 am, it was very late for early birds. They need to change opening hours to earlier time, like 7 am. We couldn’t find any trails in the forest. Hotel is really close to forest but you can not walk in there."

"This hotel deserves better management! *we came to hotel by car from another city, we found the entrance of the building by navigation, it was during the rush hours and finally when we came, we saw a big construction area written that "sorry we are renewing our lobby area"! so then what? there is no sign, no employee! we started to turn around the building and streets and lucky found the entrance to hotel trough their convention center. I inform the chek-in employee that it was problem for me, they should inform their customers before check in ; he replied "I will transfer your complain to management" that's all ! Other issue was extra bed they brought to room! it was not ready when we came to room and it was the oldest and worst extra bed ever. my son couldn't sleep there and we had to share the king bed 3 of us. And when I informed them of course the answer was "we will transfer your complain to management" Again no "sorry " the only star goes to the Italian restaurant in the hotel. it was amazing! but hotel it self was not even close to 5 stars except the location and building. "

"Good environment "

"Everything about the hotel was wonderful "

"I appreciated having access to the thermal pool and swimming pool. I enjoyed the view of both mountain and sea."

"The bathroom carried a terrible smell. The piping must’ve been bad."