Check COVID-19 restrictions.

Kaya Izmir Thermal And Convention

Photo gallery for Kaya Izmir Thermal And Convention

Primary image
3 outdoor pools, free pool cabanas, pool umbrellas
3 outdoor pools, free pool cabanas, pool umbrellas
3 outdoor pools, free pool cabanas, pool umbrellas
Minibar, in-room safe, desk, laptop workspace

Overview of Kaya Izmir Thermal And Convention

Kaya Izmir Thermal And Convention

5.0 star property

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Ilica Mahallesi Zeytin Sokak No 112, Izmir, Izmir, 35320

Explore the area

  • Popular LocationAqua City7 min walk
  • Popular LocationBalcova Cable Car19 min walk
  • Popular LocationAgora Shopping Center5 min drive
  • AirportIzmir (ADB-Adnan Menderes)19 min drive

Choose dates to view prices

About this area

Izmir

Kaya Izmir Thermal And Convention is located in Narlidere, a neighbourhood in Izmir. Aqua City and Balcova Cable Car are local attractions and those in the mood for shopping can visit Agora Shopping Center and Ozdilek Izmir Shopping Center. Looking to enjoy an event or a game while in town? See what's going on at Narlidere Olympic Swimming Pool, or consider a night out at Izmir Arena.

What's nearby

  • Aqua City - 7 min walk
  • Balcova Cable Car - 19 min walk
  • Inciralti Open Air Theatre - 4 min drive
  • Agora Shopping Center - 5 min drive
  • Ozdilek Izmir Shopping Center - 5 min drive

Getting around

  • Uckuyular Fahrettin Altay Station - 6 min drive
  • Izmir Esbas Station - 13 min drive
  • Izmir (ADB-Adnan Menderes) - 19 min drive

Restaurants

  • Restaurants on site
  • Smyrna
  • Mirus A'La Carte
  • Energy Bar
  • Aura

About this property

Kaya Izmir Thermal And Convention

Family-friendly Izmir hotel in Narlidere with 2 restaurants
2 restaurants, 3 outdoor pools and a full-service spa are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Kaya Izmir Thermal And Convention offers 316 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 43-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers and hairdryers.

This Izmir hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available weekdays 7:00 AM–10:00 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Hot springs
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Turkish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Hydrotherapy
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from April 25 2022 to April 27 2022 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for TRY 25.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: TRY 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kaya Izmir
Kaya Izmir Thermal
Kaya Izmir Thermal Convention
Kaya Thermal
Kaya Thermal Convention
Kaya Thermal Convention Hotel
Kaya Thermal Convention Hotel Izmir
Kaya Thermal Izmir
Thermal Convention
Kaya Izmir Thermal And Convention
Kaya Izmir Thermal Hotel Narlidere
Kaya Izmir Thermal Convention Hotel
Kaya Izmir Thermal Convention
Kaya Izmir Thermal And Convention Hotel
Kaya Izmir Thermal And Convention Izmir
Kaya Izmir Thermal And Convention Hotel Izmir

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 101 out of 277 reviews
5 - Excellent 36%
Rating 4 - Good. 122 out of 277 reviews
4 - Good 44%
Rating 3 - Okay. 29 out of 277 reviews
3 - Okay 10%
Rating 2 - Poor. 11 out of 277 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 277 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Kaya Izmir, always stay there when I visit Izmir, the hotel is magnificent, the staff are super nice & helpful, it’s managed perfectly, services specially the spa is wonderful, food is delicious, rooms are beautiful and super clean.
Stayed 2 nights in Apr 2022

4/5 Good

Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

1/5 Terrible

Travelled with partner
Disliked: Property conditions & facilities
I was at the lobby for almost an hour to get my room , even though I got there 7 hours later on check in time
Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice stay
Great location and hotel that can offer a lot if staff are more smile and learn English. It is hotel so they need to know basic, not to turn away as soon as you start talking. Great facilities, food was amazing, spa also great but the staff also need to pick the game as no one speaks English. We get in the room and there was no sign about the bar and the prices of the products. No one explains nothing at the beginning. We had deluxe room and were thinking is included but at the end we payd 60 euro for rew drinks and nuts from the bar. Not a problem to pay but they should advise me at the beginning.
Stayed 4 nights in Aug 2021