Ito Trip

Staff were friendly and helpful - spoke Japanese to them and they replied in Japanese (unlike others who want to try practicing their English with foreigners). Within walking distance to Dōtonbori and Amemura, but itself situated on a quieter road. Easy to get to train stations nearby. Bed had a comfy mattress. Free refills of tea and coffee left in our room every day. The room itself was a bit cramped though, with no space under the bed to store luggage.

Excellent location. Hotel is located just next to the OCAT bus terminal. So we took OCAT from KIX straight to the bus terminal. Very convenient. There’s the subway next to the hotel and a short 10 walk to Namba main shopping street. There’s also a Family Mart at the basement of the hotel building. A supermarket outside at the corner. We stayed 3 nights, couldn’t hear noise from neighbors which was good. Will stay here again on our upcoming Osaka trip. Drip coffee pod machine in the room was a pleasant bonus surprise!

The stand out about this hotel is the people. Everything with the property is excellent. But a hotel is about people. The people that care for you here are so lovely and warm that they feel more like family. You really look forward to seeing them every day and engaging them on the traditions and culture of Japan.

This was our first trip to Japan for me and my 2 kids (13 and 16 year olds). Front desk staff were so friendly and helpful. We stayed 3 nights. There was a 7-11 close by which was very handy so we could stock our fridge with onigiri and snacks. The toaster in the room was great for breakfast goodies. Room was very comfortable and clean. There wasn't a lot of moving room which didn't bother us but made opening suitcases tricky. Hotel was about 16 mins walk to Kyoto Station which doesn't sound bad but tiring after being out all day. There are bus stops close to it though.

Room was small but was ok.