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"The property is clean and in a great location, the communication was a bit difficult,"

"Excellent breakfast"

"This is an aged property. Room is relatively small and old. It is generally clean."

"Great breakfast and fantastic location. Will stay again if ever back in Shanghai."

"The hotel staffs were extremely helpful and nice! Especially the doormen were super nice with the taxi and handling the luggages. When we called Didi, they talked to the Chinese drivers and explained everything. The hotel was very close to the Yu garden and the metro station."

"Nice hotel, beautiful lobby. Great breakfast and nice rooms. I wish the staff would speak a bit better English. That would help our foreign visitors a lot."

"Excellent location, good breakfast with a lot of options, very clean, attentive and caring staff, excellent concierge support. Within 5 minutes walk to two metro lines and in the heart of the vibrant upscale Xintiandi area, nice walk to parks, and the TianziFang neighborhood and shopping "

"Nice location, you can reach anywhere in mins Excellence customer service "

"This hotel was amazing. The tub was huge. The room was spacious and clean. The bed was comfortable. But the best part was the staff. When I arrived I was suffering from a migraine and very sick. They were incredibly helpful bringing my bags to my room and getting me extra water bottles and asking if I needed anything else. I will absolutely stay here again. "