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Miguel, Kristin and all of the hotel staff, went above and beyond to accommodate our many needs and unique situation. The hotel was lovely, clean and comfortable. The provided guest amenities in the bathroom were thoughtful and very useful. Will stay again!

We stayed here just one night on route up from Nashville toward a road-trip around Lake Michigan. It was cost-effective and a good location but it was a very pleasant surprise. We didn't get a chance to use the casino but the room was exceptional - it felt brand new, all the amenities were great and the bed wonderfully comfortable - would thoroughly recommend if you aren't looking to stay in the centre and need somewhere south of the city

Room was spotless and staff were super nice!

The hotel was great, the two ladies at the reception Lesley the manager and Miralda were excellent and helpful, there was another lady at the breakfast buffet who also was great, the breakfast buffet while simple is delicious especially the waffles. And again the staff are world class

After a long flight and a difficult drive it was great to be greeted by Jordan who was excellent. He got us checked in quickly, told us where everything was and we were on our way to the room. The room was excellent, super comfy and we got the good nights rest we needed.

Huge bed, large room, very clean and a surplus of towels. Coffee maker was situated in the bathroom, which was a little strange, but perhaps it was placed there to fill the space as the bathroom was so big. Walls are thick enough for there to be no noise disturbance (confirmed by a colleague staying next door when I apologised for a particularly loud phonecall which he did not hear a decibel of). Reception staff were polite, helpful and informative. I appreciated the 24hr coffee/tea facilities...

Very friendly staff, clean and spacious room. Great price!

We used the airport shuttle to get to a train for downtown Chicago. Around an hour in total but getting back took a little longer. Otherwise good hotel with good local restaurant and shopping, particularly convenient for Midway airport.