Homeland Trip

Clean, spacious room. Helpful staff.

The place was awesome. 4 bedrooms each with their own bathroom. Large dining room table for 10. We will definitely stay there again.

Clean room! Very good breakfast. Will definitely be back.

Well folks, I have mostly positives and some negatives. I'm not great at writing, so maybe some bullet points will be useful. Positives: *Super sweet and helpful overnight staff at front desk *Very knowledgeable and friendly concierge *The Valet/porter staff were AWESOME and so so helpful! *Beds were super comfy and room was very clean *Received vouchers for breakfast as a nice gesture (To be explained below) Negatives: *There was no 24 hour access to food. This was an issue for us *We were grateful to get vouchers to Valencia, but it took 20 minutes to be sat even though it was mostly empty in there and was only serving buffet * It surprised me that so many of the public areas of the resort were really worn down or damaged. Lobby seating area had pilled up and dirty looking cushions *Free shuttle to Universal picked us up at 7:15am and we didn't arrive there until 10:15am...seriously! No one said a word about a three hour ride. Parents onboard w/ little kids were put in a really tough spot.

Helpful staff. Very close to the convention center!